| Location | Yardley, PA |
GOLF CART ATTENDANT - Makefield Highlands Golf Club MHGC SFM LLC
LOCATION Yardley PA
DEPARTMENT OPERATIONS
REPORTS TO GENERAL MANAGER
STATUS PART TIME NON-EXEMPT
ABOUT THE COMPANY Makefield Highlands Golf Clubis a premier golf recreation and entertainment destination focused on improving the health and economic vitality of Yardley PA. You will be joining a championship level team focused on fun fulfillment and service built to enrich the community as well as your career and personal growth. Makefield Highlands Golf Club is a managed facility by SFC GOLF LLC a Sports Facilities Companies SFC company. SFC is the nations leading resource for managing and developing sports recreation wellness and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industrys best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial team-oriented with a culture centered on collaboration accountability excellence and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY The Golf Cart Attendant is responsible for ensuring a smooth and enjoyable experience for our golfers by maintaining the golf cart fleet and providing exceptional customer service.
PRIMARY RESPONSIBILITIES WILL INCLUDE BUT ARE NOT LIMITED TO Ensure a clean and well-maintained fleet of golf carts by cleaning carts after use checking tire pressure and reporting any damage
Prepare carts for golfers by loading and unloading clubs stocking carts with towels scorecards and tees
Assist golfers with cart operation and answer questions about the course
Efficiently stage and park carts to meet golfer demand
Maintain a clean and organized cart storage area
May also be responsible for cleaning range balls and maintaining the driving range area
Greet members and guests and provide courteous and friendly first-in-class service to all members and guests
Be knowledgeable about facility programs format pricing meeting datestimes
Maintain confidentiality and discretion with guest and Team Member information
Professionally resolve guest concerns and complaints andor direct to appropriate manager
Know and enforce the venue policies and procedures
Assist with venue preparation for events
Assist and transport guests as needed around the facility during events
Complete special projects daily assignments and other duties as assigned
MINIMUM QUALIFICATIONS Must be at least 16 years of age
Valid drivers license preferred
Customer service experience preferred
Flexible work schedule e.g. nights weekends holidays long hours and regular attendance necessary
Excellent communication skills both verbal and written
Ability to maintain focus in a high-volume fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task prioritize and remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes guests visitors spectators leaders and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and venue
Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS Must be able to lift 50 pounds waist high
May be required to sit walk or stand for extended periods of time and squat stoop or bend
Facility has intermittent noise