The primary purpose of the Ops Admin Billing Analyst is to create, process, review and track billing invoices while ensuring timeliness and accuracy of customer billing requirements. - Generate invoicing for assigned billings and backup documentation on a weekly basis
- Receive and audit vendor submitted manual invoices to ensure billing accuracy
- Organize and maintain backup documentation required for customer remittance
- Re-bill rejected invoices in a timely manner to prevent aging
- Provide customers with invoice copies and backup details as needed
- Provide invoice status on various reports
- Prioritize work as needed to meet deadlines that would prevent non-payment
- Account Reconciliations and Analysis
- Prepare Return Log, Quarantine Log, AP Log, etc., spreadsheets and documents
- Research billing issues using ITMS, SAP, H/KMA SAP, historical data and general knowledge
- Provide customer service in accurate and timely manner
- Develop and provide billing issues resolution concepts to managements
- Provide notice of issues that need escalation
- Assist with Managements request regarding research, reports and projects
- Backup peers or assist coworkers when needed
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