Global Partner Management Senior Director

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Global Partner Management Senior Director

Job Category: Alliances & Partners

Location: US - Massachusetts - Waltham

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Meet Our Team:

You will play a pivotal leadership role in accelerating Pega's growth through our most strategic Systems Integrator (SI) alliances Globally. This role sits at the intersection of executive partnership, go‑to‑market strategy, and field execution-driving SI brand awareness via sell‑with and sell‑through motions across Pega's full portfolio in close alignment with product group and our direct sales organization.

At Pega, we build software that powers real‑time decisioning, customer engagement, and operational excellence for some of the world's most complex organizations. Recognized by analysts such as Forrester as the industry leader in Real‑Time Interaction Management, we challenge conventional approaches to one‑to‑one engagement and help enterprises unlock measurable customer and business value.

Join a team where your work directly shapes partner strategy, market presence, and revenue outcomes-while building a career without boundaries.

Picture Yourself at Pega:

Pega is the global leader in cloud software for customer engagement and digital transformation. In this role, you will work with Global SI's to leverage Pega's market‑leading capabilities to influence how enterprises and public sector organizations modernize operations, improve customer experiences, and drive meaningful transformation at scale

What You'll Do at Pega:

• As a senior leader within the Alliances organization, you will own the strategic direction and operational rhythm of one or more priority SI partnerships.
• Set and lead executive‑level alliance strategy

Own strategic planning, executive governance, and operational cadence with priority SIs, ensuring alignment on joint investment areas, go‑to‑market priorities, and revenue outcomes.

• Drive measurable partner‑led growth

Partner closely with Sales leadership, Account Executives, and Alliance Executives to embed SI Cosell behaviors into core sales motions and accelerate pipeline creation, deal progression, and win rates.

• Shape joint value propositions and sales plays

Co‑create differentiated sales plays, joint solutions, and market messaging that position Pega and the SI as strategic transformation partners-reinforcing Pega's brand and relevance in target industries.

• Operate at the executive interface

Build and sustain trusted C‑suite relationships within partner organizations, influencing strategy across consulting, delivery, industry verticals, and innovation practices.

• Lead alliance marketing and field activation

Define the strategy for Alliance events, sponsorships, and campaigns, ensuring they are tightly connected to sales priorities and deliver clear ROI.

• Translate insight into action

Synthesize field feedback, partner insights, and market signals into clear recommendations that inform alliance strategy, sales execution, and internal decision‑making.

• Enable partner success at scale

Ensure partner teams are equipped with current solution positioning, joint marketing activity updates, and clarity on where and how to win together.

*

Who You Are:

• You are a Senior Alliance leader who thrives in complex, matrixed environments and is equally comfortable shaping strategy and driving execution.
• Proven ability to operate credibly with senior executives and C‑suite stakeholders, both internally and within global SI partners
• Highly adept at moving between strategic planning and hands‑on execution, especially in ambiguous or fast‑changing environments
• A natural orchestrator who aligns sales, marketing, partners, and leadership around shared outcomes
• Comfortable owning results, influencing without authority, and creating structure where none exists
• Understand the GSI marketplace and how they operate

What You've Accomplished:

• 15+ years of experience working within GSI Sales and Delivery, ISV Partner / Alliance Leadership, Partner ecosystems, Channel Sales
• 8+ years managing complex relationships with global and regional Systems Integrators - preferred experience working with Infosys
• Demonstrated success building and executing go‑to‑market and business plans that drive sustained partner‑led revenue growth
• Deep understanding of co‑sell, sell‑with, and indirect selling models
• Track record of delivering multi‑workstream marketing and demand generation initiatives with partners

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Additional Information

Base salary range for this role is 182,900 - 278,800 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Job ID: 23647

AI in Action - Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications

GDPR Candidate Privacy Notice

Pegasystems Limited UK Gender Pay Gap Statement

EEO/AA Policy Statement

Your Employee Rights Under the Family and Medical Leave Act

E-Verify Notice

Employee Polygraph Protection Act Rights

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About Pega

Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust our technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, our scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise.

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