Global Mobility Specialist

Global Mobility Specialist

Location: San Jose, CA or San Francisco, CA (Hybrid; 2-3 days in office/week) Pay Range: $30 - $38/hr. Duration: 12 months Top Skills: At least 5 years' U.S. immigration experience required, including H-1B Cap and PERM; experience with J-1's and strong U.S. immigration knowledge. Strong project management, planning, and organizational skills, with experience using ServiceNow, Workday, and SharePoint. Relocation/mobility experience (2–3 years preferred) and vendor management experience.

Company: Our client is a global leader in creative software, offering innovative tools for digital media creation, design, and marketing.

Job Overview

Changing the world through digital experiences is what the company is all about. We give everyone—from emerging artists to global brands—everything they need to craft and deliver exceptional digital experiences. We're passionate about empowering people to build beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new insights can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

The company is looking for an experienced U.S. Global Mobility Specialist, passionate about providing employees with exceptional experiences in the complex worlds of business immigration and relocation. We are looking to add to our team as we scale for continued high growth, and domestic and global movement. We are looking for someone detail-oriented, proactive, organized, and disciplined, who will be a consummate team player and business partner. If you thrive in a fun, fast-paced environment, come help us attract, engage, and retain the world's top talent! Reporting to the Americas Immigration Manager, the Global Mobility Specialist in this hands-on role will partner closely with Managers, Talent Acquisition, Compensation, HRBP's, Benefits, Legal, Payroll, Tax, vendor partners, and others to ensure a seamless mobility experience for our employees and candidates. This role has a focus on supporting our U.S. immigration population.

What You'll Do

• U.S. immigration & international transfer case management, including assessments and initiations.
• U.S. immigration program support: work closely with immigration counsel, document review, PERM process, invoice processing, etc.
• Liaise with employees, candidates & managers on U.S. immigration and relocation inquiries.
• Serve as an immigration and relocation subject matter expert for customers and partners.
• Contribute to educational content, communications, and trainings.
• Assist with complex issue resolution facilitated through stakeholder discussions that balance business needs, employee experience and risk.
• Review and support critical issues and exception requests.
• Partner with internal cross-functional teams and external supplier partners to develop process and system improvements.
• Provide and receive coverage for teammates as needed (and cross-train accordingly).
• Develop and maintain a positive and professional working relationship with all members of the team, customers, clients, and all service partners through timely, accurate and professional communication.
• Contribute to the global program's priorities & objectives and provide innovative ideas for improvements and efficiencies.
• Manage the delivery of mobility services per processes established by Global Mobility program owners in immigration and relocation.

Requirements

• Bachelor's degree in human resources, psychology, communications, or a related field; or equivalent practical experience.
• At least 5 years' U.S. immigration experience required, including H-1B Cap and PERM.
• Experience with J-1's.
• Strong U.S. immigration knowledge.
• Strong communication skills.
• Strong project management, planning, and organizational skills.

Skills To Be Successful

• Ability to learn quickly, work independently, and deal successfully with ambiguity.
• Ability to prioritize competing tasks in a fast-paced environment.
• Ability to think through end-to-end solutions to improve the processes through the mobility lifecycle.
• Ability to work effectively with data, analyze and present insights, develop and deliver presentations of key results.
• Ability to maintain the highest level of confidentiality and apply excellent judgement.
• Ideal candidate must be resourceful, adaptable, self-motivated, and a trusted advisor to clients at all levels of the company.

Highly Desired

• 2–3 years of relocation/mobility experience.
• Systems: ServiceNow, Workday, SharePoint.
• Vendor management experience.

Benefits Summary: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching. IND123