Workforce Planning & Resource Coordination - Coordinate the deployment of Field Service Technicians, engineers, and operational personnel.
- Maintain personnel availability and rotation schedules.
- Assign personnel based on certifications, competencies, project requirements, and customer qualifications.
- Forecast staffing requirements with Operations and Project Management.
- Monitor technician utilization and availability.
Mobilization & Travel Coordination - Coordinate domestic and international travel arrangements.
- Arrange flights, hotels, rental vehicles, helicopters, vessels, and other transportation.
- Develop and distribute mobilization packages.
- Coordinate last-minute travel changes and emergency mobilizations.
- Ensure personnel receive project documentation and travel instructions before departure.
- Coordinate shipment of tools, equipment, and project materials when required.
Global Mobility & Immigration - Coordinate international travel documentation, including passports, visas, invitation letters, work permits, and customs documentation.
- Work with immigration counsel, travel providers, and international customers to facilitate legal entry into foreign countries.
- Maintain employee travel documentation and expiration records.
- Assist with international assignment logistics and relocations when required.
- Monitor country-specific travel and immigration requirements.
- Ensure compliance with company travel policies and applicable immigration regulations.
Offshore Compliance Maintain personnel compliance records for: - BOSIET
- HUET
- TWIC
- SafeGulf
- Medical certifications
- Drug testing
- Customer-specific training
- Offshore survival certifications
- Vaccinations and travel health requirements
Monitor certification expiration dates and coordinate renewals before mobilization.
Customer Coordination - Receive customer mobilization requests.
- Coordinate personnel deployment schedules.
- Submit required customer onboarding documentation.
- Communicate travel itineraries and deployment status.
- Serve as the primary point of contact for mobilization logistics.
- Support customer audits related to personnel qualifications and mobilization.
Project Support - Participate in project kickoff meetings.
- Coordinate mobilization schedules with Project Managers.
- Ensure personnel and equipment are available before project execution.
- Track personnel mobilization status throughout project lifecycles.
- Support demobilization planning upon project completion.
Documentation & Reporting Maintain records including: - Personnel deployment schedules
- Travel costs
- Visa status
- Passport expiration dates
- Certification expiration reports
- Technician utilization
- Offshore days
- Customer qualification matrices
- Mobilization KPIs
Prepare regular reports for Operations leadership.
Vendor Management Coordinate with: - Travel agencies
- Airlines
- Freight providers
- Immigration attorneys
- Relocation vendors
- Offshore training providers
- Medical providers
- Hotels
- Transportation vendors
Negotiate pricing and improve vendor performance where appropriate. EDUCATION AND EXPERIENCE - Bachelor's degree in Business Administration, Logistics, Supply Chain, Operations Management, Human Resources, or a related field.
- Equivalent combination of education and relevant offshore operations experience may be considered.
- 5+ years of experience in offshore operations, field service coordination, global mobility, logistics, workforce planning, or personnel deployment.
- Experience coordinating international and offshore travel.
- Experience managing visas, passports, and international travel documentation.
- Experience supporting oil and gas, energy, manufacturing, or industrial field operations
- Experience coordinating multiple concurrent projects in a fast-paced environment
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