About The Team
Reporting to the Lead of Global eDiscovery, this role will serve as the operational leader for the eDiscovery function. You will manage a team of case managers, develop scalable global processes, collaborate directly with litigation counsel, outside counsel, and cross-functional partners, and ensure defensible, compliant execution across all jurisdictions. This is a critical role that requires deep technical eDiscovery expertise, strong operational judgment, and proven leadership capabilities in a complex global environment.
Responsibilities
Team Leadership & Operational Management
- Lead, mentor, and manage a global team of eDiscovery case managers supporting litigation, investigations, and regulatory matters across all operating regions
- Oversee the full end-to-end eDiscovery lifecycle including identification, preservation, collection, processing, review, production, and defensible disposition of Electronically Stored Information (ESI)
- Manage a large and complex active docket, ensuring timely, accurate, and defensible execution of all discovery obligations
- Contribute to vendor management, platform optimization, quality control frameworks, and operational reporting for the eDiscovery function
- Drive continuous improvement of eDiscovery processes, policies, workflows, and best practices aligned with the company's global legal defense strategy
Discovery Strategy & Operations
- Serve as eDiscovery subject matter expert for the Global Litigation team, providing integrated guidance on discovery operations and strategy
- Partner directly with in-house litigation attorneys and outside counsel on active matters to define scopes, establish timelines, and coordinate discovery execution
- Advise stakeholders on eDiscovery risks, technology solutions, data workflows, and process improvements
- Develop standard operating procedures, playbooks, and training materials for consistent, defensible discovery practices across the US, Canada, and global jurisdictions
Cross-Functional Stakeholder Coordination
- Act as primary point of contact for Corporate Information Systems, Privacy, Security, and business teams on all eDiscovery-related matters
- Coordinate with technical stakeholders to manage custom data types, proprietary internal systems, and discovery-specific technical requirements
- Collaborate with privacy and compliance teams to align discovery practices with global data protection regulations and cross-border data transfer obligations
Analysis, Compliance & Governance
- Lead early case assessment (ECA), search term analysis, and data pattern identification to support litigation strategy
- Ensure all eDiscovery practices comply with applicable US, international, and regional laws, regulations, privacy requirements, and data protection obligations
- Apply eDiscovery, data privacy, and information governance principles across all active matters
- Drive defensible disposition practices and maintain proper documentation for all discovery activities Minimum Qualifications
- Bachelor's degree with extensive experience in eDiscovery, litigation support, and legal operations with a demonstrated focus on discovery
- Deep end-to-end understanding of the eDiscovery lifecycle, ESI management, litigation discovery obligations, and regulatory investigation support
- 3+ years experience managing eDiscovery teams, case managers, vendors, or cross-functional discovery workflows
- Strong working knowledge of eDiscovery platforms including Relativity, Nuix Discover, data preservation tools, and enterprise data environments
- Demonstrated experience developing and implementing eDiscovery processes, policies, and playbooks on a global scale
- Exceptional written and verbal communication skills, with the ability to translate technical concepts into clear business language
- Proven ability to manage multiple concurrent priorities, deadlines, and stakeholders across multiple time zones and jurisdictions
Preferred Qualifications
- Combined experience in both private practice law firm and in-house corporate legal departments
- Technology or media industry experience
- Experience with AI-assisted review tools and advanced data analytics techniques
- Prior experience managing cross-border discovery matters
- Demonstrated track record of process improvement and scaling operational functions