Global Credit Operations- Change & Transformation Program Manager

Back to search results Global Credit Operations- Change & Transformation Program Manager Charlotte, North Carolina; Jacksonville, Florida; Plano, Texas Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for overseeing programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include serving as the primary contact to department managers for critical change initiatives and communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources. Job expectations include delivering regulatory and executive materials and ensuring results align to program strategy, simplification, and new capabilities.LOB Description: This job is responsible for managing complex, high risk, cross functional programs impacting people, process, and technology changes. Key responsibilities include working with Operations and Technology leaders to develop a plan to implement sustainable change and monitor the execution to ensure expected business outcomes are realized. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to drive strategic changes.Responsibilities:Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholdersWorks closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiativesMonitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicatorsIdentifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectivesWorks with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolutionMeets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendationsMinimum Qualifications:3 + years of Program/Project Management experience3+ years of Agile methodlogy experienceDemonstrated record of leading project change initiatives in large organizationsProficiency with Microsoft Office product and JiraBachelors degreePreferred Educations:Master's degree or MBAInternational experiencePMP (Project Management Professional)Skills:Analytical and Problem SolvingProgram ManagementProject ManagementLeadershipCollaborationPresentation SkillsIssue ManagementRisk ManagementOral CommunicationsWritten CommunicationsProcess DesignConflict Management & NegotiationMinimum Education Requirement: Bachelors DegreeShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26035532 Manages People: No Travel: Yes, 10% of the time Age requirement: Must at least be 18 years of age. Share: Save job Job saved