Global Case Management (GCM) Associate
Reconciliation
Excellent Verbal and Written Communication Skills
Case Management
Argus
MS Office
Sharepoint
Microsoft Sharepoint
Database
Description:
Responsible to complete assigned adverse event case processing related functions and conduct checks of various aspects of ICSR processing in Global Case Management (GCM). These activities include, but are not limited to:
- Daily review of correspondence module in the safety database to monitor responses to follow-up queries received from adverse event reporters
- Daily submissions of follow-up queries to appropriate adverse event reporters
- QC of Follow-up queries
- Conducting and supporting various reconciliation related tasks including reconciliation of Investigator Initiate Studies, License Partner's information and Product Complaints
- Supporting Literature related activities
- The individual in this position will support ad hoc departmental projects and activities as they relate to the organizational components of ICSR processing.
- Monitoring mailbox
Mandatory
- Excellent verbal and written communication skills
- Prioritization, agility and close attention to detail
- MS Office: Word, Excel, Power Point and Outlook
- SharePoint
Preferred
- Knowledge of medical conditions and terminology
- Previous safety database (e.g. ARISg / ARGUS) experience
- SharePoint
Bachelor's Degree (science or health care-related field preferred)
QUALIFICATION/ LICENSURE :
- Work Authorization : Green Card, US Citizen
- Travel Required : No travel required
- Shift timings: Not specified