Global Account Manager - Medical Device

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Home > Global Account Manager - Medical Device

Global Account Manager - Medical Device

BH Job ID: 4868

SF Job Req ID: 19920

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Global Account Manager - Medical Device

Location: Remote - United States

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The Global Account Manager will be responsible for managing all aspects of, and growing the book of business for, the assigned Key Account(s). The Global Key Account Manager will communicate, sell to, and build relationships with all levels of the customer organization including but not limited to personnel in the C-Suite, Executive Level, Purchasing, Engineering, Quality, and Sourcing. This role will manage large (>$10M) key Fortune 100 accounts, develop/manage a sales pipeline within these accounts, provide accurate revenue forecasts, and develop / launch a marketing strategy. The person in this role will work independently as well as collaboratively and cross-functionally while being a positive reflection of Ingersoll Rand's corporate values.

Responsibilities:

• Lead strategic management of assigned key accounts by developing and executing aligned commercial growth plans to drive revenue within the target market
• Serve as the primary customer liaison, proactively resolving issues through cross-functional coordination and escalation as needed
• Facilitate VOCs, SBRs, and QBRs to drive alignment, track performance, and enable continuous improvement
• Identify and expand new business opportunities by aligning customer needs with differentiated value propositions
• Drive opportunity execution by mobilizing internal resources to close business and exceed customer expectations
• Own quoting and pricing processes to ensure cost accuracy, competitive positioning, and target margin achievement
• Lead contract negotiations in partnership with leadership and legal teams to secure optimal commercial agreements
• Achieve or exceed annual revenue targets and strategic objectives for assigned accounts
• Collaborate cross-functionally (engineering, quality, operations) to deliver solutions, resolve challenges, and ensure program success
• Monitor market trends and competitive activity, providing insights to inform strategy and maintain competitive advantage
• Represent the organization at industry events and trade shows to support brand visibility and business development
• Mentor and support the development of team members, as applicable

Requirements:

• Bachelor's degree
• 5+ years of account management experience with Medical Device (Cardiac, neuromodulation, cardiovascular, neovascular)
• 5+ years of Engineering in the following categories: mechanical, biomedical, or related fields

Core Competencies:

• Proven success managing and expanding global strategic and key accounts, with demonstrated achievement of revenue targets and long-term growth strategies
• Deep understanding of medical device industry including design, development, manufacturing processes, clinical end markets, and regulatory requirements (FDA, ISO, GMP)
• Strong experience in complex opportunity management, value-based selling, pricing strategy, and contract negotiation within regulated markets
• Ability to lead and influence cross-functional teams (engineering, quality, operations, supply chain) to deliver customer-centric solutions
• Exceptional communication and presentation skills, with the ability to engage, influence, and build credibility with senior and executive stakeholders
• Strong business acumen with the ability to analyze market dynamics, identify growth opportunities, and drive data-informed decisions
• Willingness and ability to travel domestically and internationally to support global customer engagement and business development

Preferred Qualifications:

• Bachelor's degree major preferably in marketing or a technical field (e.g., engineering)
• Medical CMO or CDMO experience
• Proficiency in Salesforce (or similar CRM) and Microsoft Office Suite; experience with pipeline management and forecasting tools

Travel & Work Arrangements/Requirements:

• This is a remote based position that is to be located near a major airport in the U.S.
• About 30% travel within the United States is expected; international travel is possible as well
• Preferred locations: Northeast (Boston/New York area); Minneapolis, MN

Pay Range:

The pay range for this role, not including incentive opportunities, is $130,000 - $170,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment - as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.