GL Claims Specialist

Qualifications Bachelor's degree or an equivalent combination of education and experience in the insurance fieldTen or more years of experience processing auto and/or general liability claims with five or more years of experience processing construction defect claimsSenior Claim Law Associate (SCLA) or Chartered Property Casualty Underwriter (CPCU) designation Georgia Adjuster License along with additional state licenses, as applicableKnowledge of construction defect and auto liability laws, rules and regulationsSkill in analysis, time management, prioritization, negotiation and project management; ability to multi-task effectively while paying attention to detailSelf - motivated, flexible with the capacity to work autonomously while ensuring transparent communication with internal leadershipSkill in interpersonal interactions, with the ability to collaborate effectively with individuals at all organizational levels and with external stakeholders; skill in customer service and problem-solvingProficient in both verbal and written communication with the ability and commitment to maintain confidentialityProficient with Microsoft Office Suite and function specific software applications Lets talk benefits! Kind, collaborative, and customer-centric, our experienced and passionate teams foster a rewarding atmosphere of excellence, trust, and mutual respect, meriting the Culture Excellence honors from Top Workplaces.

Integrity. Care. Trust. Compassion. Expertise. Do these words resonate with you? These values of Builders culture create success in all we do. We strive to provide deeply supportive partnerships to our customers, agents, and each other. Builders is proud to be named among the Great Places to Work. Our award-winning culture has earned top marks in Company Direction, Employee Appreciation, Work-Life Balance, Leadership, and Compensation and Benefits. Our strong culture keeps us Built Strong in a forever-changing world, and our AM Best A Rating is evidence of our financial strength. Position Summary The General Liability Claims Specialist is responsible for the thorough investigation, evaluation and resolution of general liability/construction defect claims. The Specialist delivers quality technical outcomes while ensuring exceptional customer service throughout the claims process. Responsibilities Manage a diverse caseload of property and casualty claims, including general liability, construction defect across multiple jurisdictions, utilizing best-in-class claims handling practices. Conduct thorough investigations and in-depth coverage analyses to make informed coverage determinations; draft clear, professional coverage correspondence and communicate decisions to policyholders and key stakeholders with minimal supervision.Oversee all aspects of the claims process, ensuring comprehensive and timely investigations.Establish timely and appropriate reserves within designated authority, continuously evaluating and adjusting as necessary throughout the life of the claim.Assess liability, analyze exposure, and strategically negotiate claims to fair and efficient resolution.Identify and pursue risk transfer opportunities and enforce additional insured provisions to mitigate exposure.Maintain detailed, accurate, and organized documentation in all claim files, supporting transparency and compliance.Manage litigation toward prompt and cost-effective resolution.Prepare high-quality, timely reporting, including large loss summaries and reinsurance updates.Optimize claim outcomes through careful vendor management and cost control.Negotiate and resolve claims within established authority, balancing efficiency with fairness.Foster productive communication and collaboration with internal partnerssuch as Underwriting,Auditing, and Complianceand external stakeholders, including agents, insureds, and claimants.Meet or exceed quality performance benchmarks and service expectations.Participate in hearings, pre-trial conferences, settlement discussions, trials, and related proceedings, as required.Perform other duties as assigned. Qualifications Bachelor's degree or an equivalent combination of education and experience in the insurance fieldTen or more years of experience processing auto and/or general liability claims with five or more years of experience processing construction defect claimsSenior Claim Law Associate (SCLA) or Chartered Property Casualty Underwriter (CPCU) designation Georgia Adjuster License along with additional state licenses, as applicableKnowledge of construction defect and auto liability laws, rules and regulationsSkill in analysis, time management, prioritization, negotiation and project management; ability to multi-task effectively while paying attention to detailSelf - motivated, flexible with the capacity to work autonomously while ensuring transparent communication with internal leadershipSkill in interpersonal interactions, with the ability to collaborate effectively with individuals at all organizational levels and with external stakeholders; skill in customer service and problem-solvingProficient in both verbal and written communication with the ability and commitment to maintain confidentialityProficient with Microsoft Office Suite and function specific software applications Lets talk benefits! Competitive SalaryBonus StructureProfit SharingMedical, Dental, Vision InsuranceEmployer Paid Short Term DisabilityEmployer Paid Long Term DisabilityEmployer Paid Life InsuranceVoluntary Life Insurance401K with Company MatchPTO About Builders Builders is a mid-sized mutual with remarkable strengths. Rated A by AM Best, Builders has forged rock-solid financial strength and a reputation for reliability and fairness in fulfilling our promises to customers. Kind, collaborative, and customer-centric, our experienced and passionate teams foster a rewarding atmosphere of excellence, trust, and mutual respect, meriting the Culture Excellence honors from Top Workplaces. Flexible and highly personal, our experts leverage deeply supportive partnerships with knowledgeable independent agencies to drive better services and protection for policyholders. Our financial excellence, amazing people, and powerful partnerships build outstanding outcomes and peace of mind for our agents and their clients. This is what we mean by Insurance Built Strong. Builders Insurance Group is an Equal Opportunity Employer. We welcome applicants from all walks of life and don't discriminate based on any protected status. Join us in creating a diverse and inclusive workplace! If, during the application process you need assistance, or an accommodation due to a disability, please contact peopleoperations@bldrs.com.