We are seeking a GIT Support Specialist to support the Bureau of Ocean Energy Management (BOEM) in New Orleans, LA. This role provides technical support across Geological Interpretive Tools (GIT), application environments, workstation systems, and enterprise infrastructure supporting BOEM program operations.
Responsibilities
- Provides technical support for applications and related tools, supporting installation, configuration, upgrades, and ongoing system functionality within enterprise environments.
- Supports enterprise workstation environments, including deployment, configuration, and validation of software installations, ensuring systems are properly configured and aligned with organizational standards.
- Analyzes and resolves technical issues related to applications, system performance, compatibility, and user access, supporting continuity of operations across enterprise-managed systems.
- Coordinates with Enterprise IT teams, vendors, and stakeholders to support system changes, upgrades, and issue resolution, contributing to the stability and reliability of application and system environments.
- Supports system lifecycle activities, including upgrades, patches, and configuration changes, ensuring alignment with enterprise processes and technical requirements.
- Assists with system connectivity, data transfer processes, and remote access support, contributing to overall system availability and usability.
- Interfaces with users to diagnose technical issues, provide support, and ensure effective resolution of application and system-related challenges.
- Performs analysis of system processes and technical issues to support ongoing operations, identify trends, and contribute to process improvements.
- Develops and maintains technical documentation, including procedures, configuration details, and user support materials.
- Applies established tools, systems, and methodologies to perform assigned tasks while ensuring compliance with organizational standards and requirements.
- May provide guidance or task-level coordination in support of project execution and team activities.
Required Qualifications
- Minimum of five (5) years of experience solving computer, business, scientific, engineering, or other discipline-related system or process problems, with knowledge of commonly used information technology concepts, practices, and procedures.
- Demonstrated experience supporting technical systems, applications, or enterprise environments, including activities such as installation, configuration, troubleshooting, integration, or operational support.
- Experience working within established processes, procedures, standards, or tools in a technical or IT-related environment.
- Ability to support moderately complex technical assignments while following established guidelines and working under supervision.
- Bachelor’s degree in Computer Science, Information Systems, Mathematics, Physics, Engineering, or other applicable discipline.
- Ability to obtain and maintain a Department of the Interior (DOI) Public Trust.
Desired Qualifications
- Experience supporting Geological Interpretive Tools (GIT) or similar scientific, geospatial, or domain-specific application environments.
- Experience supporting enterprise workstation deployments and managed IT environments.
- Experience coordinating with Enterprise IT teams and vendors to support system changes and issue resolution.
- Familiarity with geospatial, geological, or scientific data environments.
- Familiarity with system connectivity, remote access tools, and user support processes.
- Strong analytical and problem-solving skills with the ability to support varied and moderately complex technical assignments.
COMPETENCIES
- Establish Focus
- Change Management
- Develop Others
- Oral Communication
- Written Communication
- Interpersonal Awareness
- Build Relationships
- Analytical Thinking
- Conceptual Thinking
- Strategic Thinking
- Technical Expertise
- Initiative
- Foster Innovation
- Results Oriented
- Teamwork
- Customer Service
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: New Orleans, LA
- Type of environment: Office
- Noise level: Low
- Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: Less than 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
Ability to pass DOI Public Trust
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Spahr does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
Who We Are
Spahr is an SBA certified women owned and service disabled owned small business offering information technology and management consulting services to DoD and federal customers. Our dedicated and diverse employees provide high quality services to our customers. Our current core focus is software development, data analytics and software engineering. We also provide specialized management consulting services
Our CEO serves on the Board of Directors for the National Veteran Small Business Coalition. The NVSBC provides training, networking, advocacy for veteran and service disabled veteran owned small businesses in the federal and DoD market. This allows veteran entrepreneurs to start, operate, sustain and grow their business and ensure they are procurement ready.
Spahr participates in the SBA Mentor Protégé Program to promote and accelerate the maturation and evolution of its proven performance by strategically leveraging the resources, expertise, and experience of the mentor, TekSynap.
Above all else, we at Spahr value our employees. To join our team is to join our extended family. Every employee is a mission multiplier who brings something unique to the table, and we love learning from each other. We hear from our employees that they enjoy working for leaders who not just lead but are caring and compassionate. We hope you consider joining our growing team!