Job Title: Gigi’s Host
Department: Food & Beverage
Reports To: Restaurant Manager
Status: Full-Time or Part-Time, Seasonal
Pay: $20 - $22 per hour
Location: Gurney’s Resorts & Seawater Spa, Montauk, NY
About Us:
Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests.
Job Summary:
The Host at Gigi’s is the first point of contact for our guests, setting the tone for their dining experience. This role requires a polished, engaging, and service-oriented professional who thrives in a fast-paced environment while maintaining a gracious demeanor.
Key Responsibilities:
- Greet guests warmly and sincerely as they arrive, creating an inviting first impression.
- Manage reservations and walk-in seating using the restaurant’s reservation system.
- Escort guests to their tables and present menus in a courteous and efficient manner.
- Coordinate with servers and management to ensure smooth table turnover and optimal seating flow.
- Provide accurate wait times and keep guests informed during peak periods.
- Maintain a clean and organized host stand, entryway, and lobby area.
- Assist with answering phones, taking reservations, and responding to guest inquiries.
- Support the service team as needed to ensure exceptional guest experience.
- Uphold Gurney’s service standards and brand values at all times.
Qualifications:
- Previous hosting or guest service experience in a high-volume, upscale dining environment preferred.
- Strong interpersonal and communication skills with a polished, professional presence.
- Ability to remain calm and gracious under pressure.
- Experience with reservation systems (e.g., OpenTable, Resy) a plus.
- Flexible schedule, including nights, weekends, and holidays.
- Must be able to stand and walk for extended periods.
Physical Requirements:
- Must be able to stand and walk for extended periods of time.
- Must be able to carry up to 20 lbs
Pay Range and Compensation Package:
- $20.00-$22.00 per hour.
- Paid time off.
- Employee discounts on accommodations, dining, and spa services.
- Opportunities for professional development and career growth.