Job Title: Gigi’s Gourmet Server
Department: Food & Beverage
Reports To: Restaurant General Manager, Restaurant Manager
Status: Full-time, Hourly
Pay: $17 per hour plus tips
Location: Gurney’s Resorts & Seawater Spa, Montauk, NY
About Us:Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. GiGi’s is a refined coastal dining experience set within Gurney’s, offering seasonal, ingredient-driven cuisine with panoramic ocean views. Rooted in a modern, farm-to-table philosophy, GiGi’s blends elevated culinary technique with warm, intuitive hospitality. Our service style is polished yet approachable, delivering memorable, luxury dining experiences that reflect the sophistication of a world-class oceanside destination.
Job Summary:The Gourmet Server at GiGi’s is responsible for delivering an exceptional, detail-driven dining experience. This role requires a deep knowledge of the menu, wine, and service standards, combined with the ability to anticipate guest needs and execute flawless service in a high-volume, upscale environment. The ideal candidate embodies professionalism, confidence, and genuine hospitality, serving as a key ambassador of the GiGi’s experience.
Key Responsibilities
Guest Experience & Service Excellence
- Provide warm, polished, and attentive service from greeting through departure
- Anticipate guest needs and personalize the dining experience
- Maintain a strong presence on the floor while managing multiple tables seamlessly
- Handle guest feedback with professionalism and resolve concerns promptly
Menu & Product Knowledge
- Demonstrate expert knowledge of food, wine, and cocktail offerings
- Confidently describe dishes, ingredients, and preparation techniques
- Guide guests through menu selections and provide thoughtful recommendations
- Execute strategic upselling to enhance the guest experience
Service Execution
- Follow refined service standards including proper pacing, coursing, and table maintenance
- Ensure accuracy of all orders entered into Simphony POS
- Coordinate with kitchen and bar teams to ensure timely and accurate delivery
- Maintain impeccable table presentation and attention to detail
Team Collaboration
- Work closely with support staff, runners, and bartenders to ensure seamless service
- Contribute to a positive, professional team environment
- Assist in maintaining overall dining room standards and cleanliness
Qualifications
- Previous experience in upscale or fine dining preferred
- Strong knowledge of food, wine, and service etiquette
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced, high-volume environment
- Flexible schedule, including weekends and holidays
Preferred Attributes
- Passion for hospitality and guest engagement
- Strong attention to detail and presentation
- Composed, confident, and solution-oriented under pressure
- Natural ability to connect with guests in a genuine, refined manner
Physical Requirements:
- Ability to stand and walk for extended periods.
- Must be able to lift, push, or carry up to 40 lbs.
- Frequent bending, stooping, and reaching.
- Comfortable working in a high-energy, loud, and fast-paced environment.
Pay Range and Compensation Package:
- $17 per hour plus tips
- Paid time off
- Employee discounts on accommodations, dining, and spa services.