Ahoy Mateys! Have a passion for customer service and enjoy interacting with people? Pirates Voyage is seeking friendly, fun, and high-energy individuals to work in the gift shop as gift shop Lead.Essential duties and responsibilities:Greeting guests as they enter the gift shop, inform them of the products.Operate a POS system to complete accurate transactions, including the collection of payment.Tag, stock, and organize merchandise in gift shop accordingly.Be prepared to answer questions related to the show.Assist with cleaning duties as needed in the gift shop and the bar area.The gift shop position may require cross-training for greeting, face painting, and bartending duties.Bartending experience and guest services experience preferred (can be taught if no prior experience)Will assist the Merchandise Manager with inventory counts and receivingWill assist the Merchandise Manager with receiving POsResponsibilities include training employees; planning, assigning, and directing work; rewarding employees; addressing complaints and resolving problems and conflicts.Follow all safety and compliance policies and ensure compliance of all employees.Must help in other areas/departments are requested by management.Must get along well with guests and fellow employees and always maintain a professional business relationship.Must maintain a regular and reliable level of attendance at the job.Will have to be flexible with working holidays.Qualification Requirements:At least 18 years of age.Have a valid ABC permitLanguage Skills to include the ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.Reasoning Ability to define problems, collect data, establish facts, and draw valid conclusions.Physical Demands:Continuous standing and walking on level ground as well as up and down steps.Continuous hearing at a conversational level and at a high acuity level.Occasional exposure to changes in temperature and humidity.Continuous oral communication.Continuous near vision, far vision, color vision, and depth perception.Making judgments in emergencies.Making decisions on facts and judgments.Working under deadlines.