Gift Processing Associate

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year.

Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

We value candidates who bring language skills that help us better serve and connect with our diverse community. Bilingual English/Spanish proficiency is preferred but not required.

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Job Summary:

Job Description:

Department Operations and Processes – 80%

• Accurately enter and process all gifts and pledges—including checks, credit cards, ACH, stock transfers, payroll deductions, and in-kind contributions—in Raiser’s Edge.
• Collaborate with Foundation colleagues to process gifts and event registrations.
• Prepare regular fundraising reports tracking progress toward annual goals.
• Create and maintain funds, appeals, campaigns, gift forms, batch sessions, and gift coding to ensure accurate documentation and attribution.
• Research and resolve gift-entry discrepancies; adjust past gifts as needed based on source documentation.
• Prepare and distribute pledge reminders according to Foundation policies and pledge schedules.
• Generate and distribute donor acknowledgment letters in accordance with CASE standards, IRS regulations, and FASB accounting principles.
• Collaborate with the Foundation Finance Manager to reconcile gift accounts and provide data for monthly closes and annual audits.
• Assist with audit preparation and adhere to audit controls, security protocols, and confidentiality standards.
• Develop and maintain gift-processing procedures and workflows.

Student/Customer Services – 10%

• Maintain accurate and up-to-date constituent records, including monitoring obituaries, news alerts, and other public sources for relevant updates.
• Regularly review records to identify and correct inaccuracies, duplicates, and outdated information; contribute to data cleanup and quality-improvement projects as needed.

Other - 10%

• Participate in cross-departmental initiatives, campus events, and assigned cross-functional teams, committees, and councils.
• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position. 

Physical: Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental: Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Vision: Ability to observe in a near visual range with or without correction or reasonable accommodation. 

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Qualifications

• High school diploma or equivalent.
• Minimum of four (4) years of progressively responsible administrative or related experience.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines with minimal supervision, prioritizing work and resolving most issues independently. 
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment. 

Desired Qualifications

• Prior foundation or non-profit experience.
• Experience using a CRM database (such as Raiser’s Edge, Salesforce Nonprofit, Ellucian CRM Advance or similar).

Work Schedule:Monday–Friday, 8:00 am – 4:30 pm

Pay: $18.77/hour

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EEO Statement:

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination.  Qualified applicants are considered without regard to race, color, age, sex, national origin, disability, religion, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, ancestry, citizenship, parental status, pregnancy or any other status protected by law.