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Gift Card Programs Analyst CX & Operations

The Home Depot

  • Atlanta, GA
  • 3 days ago

    Highlights

    The Home Depot is seeking a Gift Card Program Specialist to drive the development and execution of gift card initiatives that generate incremental sales and improve customer experience. You will lead cross‑functional projects, manage day‑to‑day card operations, and partner with internal teams to resolve issues at all levels.

    Numbers & Facts

    LocationAtlanta, GA
    IndustryConstruction - Residential & Commercial/Office
    Company Size10,000 employees or more
    Websitehttps://careers.homedepot.com/

    Description

    The Home Depot is seeking a Gift Card Program Specialist to drive the development and execution of gift card initiatives that generate incremental sales and improve customer experience. You will lead cross‑functional projects, manage day‑to‑day card operations, and partner with internal teams to resolve issues at all levels.Responsibilities include data analysis, process improvement, and coordinating with vendors to ensure smooth program execution.#J-18808-Ljbffr

    About Company

    As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:

    • Providing face coverings and gloves to associates
    • Limiting the number of customers in stores at one time
    • Promoting social and physical distancing practices
    • Implementing additional cleaning measures to sanitize facilities

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