The Cashier (Pit Crew) reports to the Gibson Garage General Manager and will work in a high paced and interactive environment while providing seamless customer experience. You will be responsible for all POS functions, cash-wrap standards, floor sets and stock replenishment. You could also find yourself assisting the most seasoned players or inspiring the next generation of guitar players.
Essential Functions
- Finalize customer sales at POS along with packaging standards
- Maintain floor and cash-wrap standards
- Assist customers with selections in Accessory and Lifestyle categories
- Provide guidance to customers looking for repair and restoration service
- Other duties as assigned.
Required Skills/Abilities
- Experience supporting omni-channel retail operations using Shopify POS, including integration of in-store and online sales, inventory visibility, and customer transactions
- Proficient in daily POS functions and opening/closing procedures
- Maintain floor sets and stock replenishment
- Ability to ask open ended questions to understand customer wants and/or needs
- Outstanding time management skill set with the ability to prioritize task
Required Education and Experience
- High School Diploma or GED required.
- Retail experience is preferred but not required.
Essential Knowledge
- Excellent written and oral communication skills.
- Project management skills combined with ability to work as part of a team
Personal Qualities
- Passionate about working and winning in a team environment.
- Results oriented and driven, with a track record for delivering to plan
- Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
- Clear and logical thinker
- Relish working in a company with a diverse, challenging, and fast paced environment
Travel Requirements
- This position is primarily onsite at the Gibson Garage Nashville and may require minimal irregular travel as operational needs arise.
Physical Demands
- Must be able to have a flexible schedule and work mornings, evenings, weekends and holidays.
- Must be able to work in a loud environment for 8+ hours.
- Standing and walking required 90% of the time.
- Lifting required 20% of the time with a max weight of 50 lbs.