Geographic Information Systems Technician II

Geographic Information Systems Technician II

Salary

$46,589.00 - $51,247.00 Annually

Location

2233 McKann Avenue, Norfolk, VA

Job Type

Permanent Full-time

Job Number

14490

Department

Public Works

Division

Storm Water Management

Opening Date

11/02/2026

Closing Date

11/14/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

CITY OF NORFOLK: Department of Public Works, Division of Environmental Storm Water Management is seeking a Geographic Information System Technician II to assist with technical support, maintenance, training, and upgrades to the GIS system for the Division. This individual will coordinate and develop GIS applications in cooperation with the Information Technology Department. Additionally, they will assist the public with research and retrievals regarding infrastructure data and other information.

The Department of Public Works builds, maintains and operates the physical facilities that support and enhance the lives of Norfolk's citizens, businesses and visitors, including the City's Street Network, Traffic Management System, Storm Water System, Waste Management, and Recycling.

The GIS Tech II position assists with maintaining asset inventory of critical infrastructure for Storm Water environmental regulatory compliance in the GIS database. This position maintains vital records for regulatory mandates and asset management. This position produces various maps, analyzes data, and provides technical support to operations, customers, contractors, or management on infrastructure identification.

Departmental Hiring Salary Range: $52,121.41-$59,810.52

Essential Functions

Essential functions include, but are not limited to:

• Maintains and updates the City's stormwater infrastructure inventory using GIS tools and related technologies.
• Performs utility overlays and data sub-setting to evaluate spatial relationships and support geographic analysis and modeling.
• Operates and edits data using ArcMap and other ArcGIS Desktop applications.
• Coordinates data conversion and transition between GIS and associated asset management systems.
• Collects field measurements and verifies infrastructure data within the Division's GIS mapping/database systems, resolving attribute and data discrepancies.
• Assists with integrating infrastructure data into GIS and supports the development of applications to enhance these processes.
• Works within ArcSDE and ArcGIS Server environments.
• Serves as a technical support liaison between the Division and the Department of Information Technology; assists with resolving attribute and data issues across departments, divisions, or through field verification.
• Attends City GIS committee meetings.
• Supports GIS integration with the Lucity Work/Asset Management System.
• Maintains files and records; creates, updates, and preserves digital drawings and related documentation.
• Provides maps, plans, and underground utility location information to the public, contractors, staff, utility companies, and other stakeholders.
• Provides technical GIS support to internal Operational, Engineering, and Environmental staff.
• Completes required documentation and metadata for GIS and related database assets.
• Responds to citizen requests, civic groups, and interdepartmental agencies by providing public information, receiving inquiries and complaints, investigating issues, developing solutions, preparing status reports, attending meetings, and serving on committees.
• Exercises analytical skills and sound judgment to perform varied duties, applying independent thinking and problem-solving within established policies, standards, and procedures.
• Must be able to climb ladders and stairs, bend, push, pull, stoop, and navigate uneven terrain and construction sites.
• Reads and interprets contracts, construction drawings, manuals, City codes, policies, memoranda, and general correspondence.
• Writes reports, system documentation, computer-related recommendations, and general correspondence.
• Uses advanced computer skills, including Microsoft Office Suite, ArcGIS, ArcMap, and ArcSDE.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelors degree or equivalent.

Required:

• Two years of experience in GIS.

Preferred:

• Academic courses or areas of concentration preferred to perform the required job duties: Geography, Geology, Computer Science, Engineering, or any other Geo-Science field.
• Two years of experience in ARC SDE.

Additional Information & Requirements

• Valid Drivers License is required.
• GIS certificate or higher preferred.

Work Schedule: Monday - Friday 7:00 am to 3:30 pm; 40 hours per week every week.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title. If not, please indicate by typing "N/A."

04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

05

Please select the highest level of education you have completed.

• High School Diploma/GED
• Vocational/Technical School
• Associate Degree
• Bachelors Degree
• Masters Degree of higher

06

How many years of experience do you have working with GIS?

• Less than Two years of experience
• Two to Five Years of experience
• Greater than Five Years of experience

07

Do you have experience working with ArcSDE or ArcGIS Server?

• Yes
• No

08

Please describe your experience working with ArcSDE or ArcGIS. If you do not have any experience, please type N/A.

09

Do you have a valid drivers license? (If selected for an interview, you will be required to provide a current (less than 30 days) DMV record.)

• Yes
• No

10

The expected hiring range for this position is $52,121.41-$59,810.52 (promotional rules apply). Are you willing to accept a salary within this range?

• Yes
• No

11

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk