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Genesys IVR Developer
- Location: Addison, Texas 75001
- Work model: On-site
- Posted Yesterday
- Job ID: JPC - 211897
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Job Description
Genesys IVR Developer - Addison, TX (Hybrid)
About the Role
Join our dynamic team as a Genesys IVR Developer and play a pivotal role in designing and delivering advanced self-service solutions for a leading-edge contact center. Based in Addison, Texas with a flexible hybrid work model, you''ll develop, test, and support innovative IVR applications in a cloud-first environment. This is an excellent opportunity to contribute to strategic business outcomes, advance your career with cloud and Genesys technologies, and collaborate with top-tier professionals.
Responsibilities
- Design, develop, and maintain advanced self-service solutions utilizing Genesys IVR technologies.
- Collaborate closely with cross-functional development teams to implement robust contact center applications.
- Translate business requirements into effective technical solutions aligned with organizational standards.
- Execute hands-on development and programming tasks for IVR platforms in cloud settings.
- Oversee deployment, testing, and troubleshooting of applications in cloud environments.
- Uphold coding best practices, software development standards, and rigorous version control processes.
Required Skills and Experience
- Extensive experience leading full software development lifecycles for IVR applications.
- In-depth expertise with Genesys IVR frameworks and speech-enabled IVR systems.
- Strong proficiency in Java, JavaScript, and Eclipse SDK.
- Demonstrated use of CoPilot and standard Genesys development tools.
Preferred Skills
- Experience deploying contact center solutions on private or public cloud platforms, such as AWS or OpenShift.
- Familiarity with cloud-native application deployment and support.
Benefits
- Hybrid work environment promoting flexibility and work-life balance.
- Opportunity to work on high-impact, large-scale projects with modern technologies.
- Collaborative, innovative team culture focused on professional growth.
- Exposure to cloud environments and latest Genesys technology stack.
How to Apply
Ready to take your IVR development expertise to the next level? Submit your application today to join our forward-thinking team and make a direct impact on customer experience innovation. Candidates must be authorized to work in the United States without sponsorship.
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Job details
Job ID JPC - 211897
Location Addison, Texas, United States
Work Model On-site
Job Type Referral Fee
Posted October 27, 2026
Skills Genesys
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