Genesys IVR/Chatbot Developer-Newark, NJ (100% Onsite)

Georgia Tek Systems

Newark, NJ

Apply

JOB DETAILS

SKILLS

AWS Lambda, Application Programming Interface (API), Communications Protocols, Computer Systems, Conversation Engine, Customer Relationship Management (CRM) Systems, Genesys Solutions, LEX (LEXical analyzer), Network Software, Node.js, Object Oriented Development, Object Oriented Programming (OOP) Languages, Object Oriented Software, Python Programming/Scripting Language, REST (Representational State Transfer), SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Salesforce.com, Software Administration, Software Development, Speech Recognition, System Integration (SI), Telecommunications, VXML (Voice Markup Language), Voice Applications, Voice Response Systems, Web Services, XML (EXtensible Markup Language)

LOCATION

Newark, NJ

POSTED

3 days ago

Genesys IVR/Chatbot Developer
Location: Newark, NJ (100% Onsite)
Duration: 8-12 Months
Rate: DOE

US Citizens and Green cards are Preferred.

Description:
We are looking for an experienced IVR/Chatbot Developer to manage and develop advanced IVR applications and integrate speech recognition systems. This role will involve working with third-party integrations and various communication protocols to enhance CX systems. Required 7 to 10 years of experience resource.
Key Responsibilities:

Develop and manage IVR and chatbot solutions, natural language understanding (NLU) systems and grammars.
Implement third-party integrations with AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM systems like Salesforce.
Utilize web services, APIs, and other communication protocols to integrate IVR systems with other computer systems (e.g., SOAP, VXML, SQL, XML, REST).
Design, develop, and support advanced IVR applications in an object-oriented programming language.

Required Qualifications:

Experience: Advanced understanding of IVR technology, telecommunications devices, networks, software, and systems.
Integration: Experience with third-party integrations and cross-system communication protocols.
Development: Proficient in software development using object-oriented programming languages.

Preferred Qualifications:
Experience with building and integrating Google CCAI solutions.

Genesys IVR/Chatbot Developer-Newark, NJ (100% Onsite)

Georgia Tek Systems

Newark, NJ

About the Company

Georgia Tek Systems

Similar Job Searches