Staff Position Description
Position Title: General Office Clerk
Department: Accounting
Reports to: Revenue Integrity Director
Position Purpose:
All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision of providing the region's best clinical care and patient service through an environment that fosters respect for others and pride in performance.
Key Responsibilities
- Review & distribute incoming mail to Revenue Integrity department
- Scan documents to KRMC Electronic Health Record (EHR) system
- Mail correspondence to payers
- Review EHR systems, and collect data for reports, as needed by Revenue Integrity team
- Call insurance companies to obtain data to or resolve open claims
- Update reports currently being utilized by Revenue Integrity team for monthly report out
- Other duties as assigned
Qualifications
Education: High school diploma or GED equivalent or college level degree
Certification: None
Licensure: None
Experience: One (1) year experience in an office setting
Skills and Knowledge:
- General knowledge of office processes
- Intermediate to strong Microsoft excel experience
- Intermediate knowledge of other Microsoft office tools
- Ability to organize & prioritize daily work based on timelines
- Able to communicate effectively with patients, team members & insurance companies
Preferences
Experience: Medical field experience
Special Position Requirements
Exposure Categories: Category III Expected duties do not have potential for exposure to blood, body fluids or tissues
Work Requirements
- Regularly needs to bend, stoop, and reach to file and organize files
- Ability to lift 11 to 25 pounds of files to storage area when necessary
- Ability to remain on feet for long periods of time while filing and sorting mail
- Ability to deal with clients/customers in a calm and effective manner
Date Staff Position Description Created / Revised: 07/12/2021