OBJECTIVE
The General Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their stores business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the companys mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.
Business Leader
Develop and execute the brands retail strategies Local market knowledge of clientele base and brand competitors Aware of business trends that relate to the success of the store and brand Demonstrate strong business acumen through KPIs to develop and support business driving strategies Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
People Leader
Ensure that the store team exudes ALOs mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction Establish internal & external pipeline through succession planning and recruitment strategy
Operations Leader
Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met Oversee and support execution of key operational and visual guidelines Champion strong visual standards for the salesfloor by leveraging business performance data Support a safe work environment and efficient operation Develop schedules that deliver business results while maintaining labor effectively
Experience Leader
Collaborate with cross-functional business partners to support organizational goals Is an ALO ambassador and creates a culture that aligns with our mission Demonstrate an ability to navigate the organization with a balance of business need and brand culture Create and implement effective communication strategies throughout store to achieve goals and KPIs
General Manager Qualifications
7+ years of retail or related industry leadership experience Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies ALOs Guiding Principles Requires constant movement in and around all areas of store Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift
General Manager Schedule
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the companys Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January)
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries (select cities) The Companys General Manager base pay ranges from $100,000 - $130,000/year. Please also note, General Managers are eligible to participate in the Companys Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Companys total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.