General Manager

Urban Hip-e

  • Tempe, AZ
  • 10 days ago

    Highlights

    Urban Hip E Fresh Kitchen is a modern Mediterranean fast casual restaurant focused on fresh, customizable, high-quality food delivered with speed, consistency, and an elevated guest experience. The ideal candidate is friendly, proactive, hands-on, and detail-oriented, with the ability to lead from the front, build strong teams, and consistently execute at a high level.

    Numbers & Facts

    LocationTempe, AZ

    Description

    Concept Overview

    Urban Hip E Fresh Kitchen is a modern Mediterranean fast casual restaurant focused on fresh, customizable, high-quality food delivered with speed, consistency, and an elevated guest experience.

    Compensation

    Up to 62K a year

    Monthly profit sharing: Based on achieving food & labor cost targets

    Manager Role

    The Manager is responsible for overseeing daily restaurant operations, leading the team, and ensuring strong financial performance while maintaining brand standards in a fast-paced environment.

    Core Responsibilities

    Oversee all daily front & back-of-house operations

    Hire, train, and develop staff and 2 shift leaders

    Create weekly schedules, manage payroll, and labor targets

    Deliver excellent customer service and resolve guest concerns

    Monitor food quality, speed, and consistency

    Manage inventory, vendor relationships, and ordering systems

    Maintain health, safety, and cleanliness standards

    Track budgets, control costs, and drive profitability

    Communicate weekly with bookkeeping and review financial reports

    Develop and implement an approved operating plan

    Establish pars, inventory systems, and organization standards

    Lead by example step into all roles when needed

    Target Unit Economics

    Food Cost: 25%

    Labor Cost: 20 25%

    Prime Cost Target: ~50%

    Maintain strict control of food cost, waste, and labor efficiency


    Build systems for ordering, inventory, and training

    Ensure clear organization, labeling, and process consistency

    Train and develop leadership within the team

    Execute a disciplined, systems-driven operation

    Build out catering operations

    Qualifications & Skills

    Proven experience as a restaurant or fast casual manager

    Strong leadership, communication, and team-building skills

    Highly organized and solutions-oriented

    Experience managing budgets, labor, and food cost controls

    Proficient with Toast POS and restaurant management software

    Knowledge of food safety, health, and compliance standards

    Ability to perform in high-pressure, fast-paced environments

    Passion for hospitality and delivering excellent guest experiences

    Catering knowledge

    Leadership Profile

    The ideal candidate is friendly, proactive, hands-on, and detail-oriented, with the ability to lead from the front, build strong teams, and consistently execute at a high level.


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