General Manager

Overview

The General Manager is responsible for leading the day-to-day operations of The Twelfth, Marin County s first women s sports bar. This role will be responsible for the overall guest experience, kitchen operations, and inventory management for a fast-casual space in downtown San Rafael.

Responsibilities include hiring and training the opening team, establishing operational systems, shaping service standards, and helping bring the vision of The Twelfth to life. The General Manager reports directly to ownership and collaborates closely to create an inclusive, welcoming, and safe environment for women s sports fans.

About The Twelfth

The Twelfth is a full-service bar and restaurant where the Twelfth Player - the passionate, loud, and unwavering fans - gather to celebrate every moment of women s sports. A place where athletes see their potential reflected on the big screen, families come together to cheer and connect, and where the true spirit of sports is reflected in unity, celebration, and shared belonging.

Job Responsibilities

Operations and Leadership

• Oversee all daily bar and restaurant operations
  

• Build and document operating systems and SOPs to standardize how the bar runs
  

• Develop and maintain the employee handbook
  

• Hire, train, coach, and manage kitchen staff
  

• Plan shift schedules
  

• Ensure compliance with labor laws, breaks, and scheduling requirements
  

• Maintain high standards for cleanliness, organization, safety, and sanitation
  

• Troubleshoot operational challenges in real time
  

Community, Culture, and Guest Experience

• Ensure staff represent The Twelfth's mission
  

• Build a team culture centered on teamwork, care, and pride in cultivating an inclusive and safe community
  

• Set and uphold hospitality standards that make everyone feel equally welcome
  

Safety and Compliance

• Ensure compliance with alcohol licensing, responsible service laws, and internal policies
  

• Maintain food safety and sanitation standards and conduct regular internal checks
  

• Monitor service execution to control waste, manage costs, and maintain quality
  

Inventory and Cost Control

• Develop and implement inventory management systems and processes for bar and food programs
  

• Manage inventory levels and usage trends across both bar and food programs
  

• Research, establish, and manage vendor contracts and accounts
  

• Approve and adjust orders in collaboration with bar and kitchen staff
  

• Track costs, sales, and margins and report monthly on COGS
  

• Ensure accurate receiving, storage, counts, and loss prevention
  

Candidate Profile

• At least 2 years of management experience in a bar, restaurant, or hospitality setting
  

• Strong leadership, communication, and problem-solving skills
  

• Excellent communication skills with customer first mindset
  

• Experience with scheduling, inventory management, and cost control
  

• Knowledge of beer, wine, spirits, and cocktail programs
  

• Ability to thrive in a fast-paced, startup-style environment
  

• Ability to manage and prioritize multiple concurrent tasks
  

• Passion for hospitality, community, and women s sports
  

• Strong organizational and computer skills
  

• Ability for sustained attention and concentration
  

• Current Responsible Beverage Service certification
  

**Candidates who meet most, but not all, qualifications are encouraged to apply.

Physical Requirements

• Ability to stand and walk for extended periods
  

• Ability to bend, reach overhead, and perform repetitive motions
  

• Ability to lift and carry up to 50 pounds
  

What We Offer

• Competitive salary
  

• Benefits Stipend
  

• Paid vacation, sick time and company holidays
  

• Shift meals
  

How to Apply: Send your resume and cover letter including your favorite female athlete.