General Manager

Opportunity: General Manager

The Westin Sacramento Riverfront Hotel & Spa is looking for a dedicated and operationally savvy General Manager to lead hotel operations, maximize profits, and achieve the highest level of guest satisfaction.

Your Growth Path:

• Area General Manager
• Regional Director of Operations
• Vice President of Operations

Your Focuses:

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills:

• Associate or Bachelors Degree in Business, Hospitality, or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks:

• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context:

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe:

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It