General Manager

Job Description:

Established in 1952, Baker’s is America’s First Twin Kitchen serving a delicious mix of American and Mexican Food at 38 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits:

• Free Meals
  • Tuition Discounts
  • Paid Sick Leave
  • Safety Incentive Prizes
  • Employer Matching 401(k) Plan
  • Medical, Dental and Vision Benefits
  • Voluntary Life, Accident and Critical Illness Insurance
  • Pet Insurance
  • Employee Assistance Program
  • Service Time Awards

Do we have your attention now? If so, then you should know that we are seeking experienced leaders who are passionate about developing teams, delivering exceptional guest service, and driving business results. As a General Manager, you will be responsible for the overall operation of an assigned Baker’s Burgers restaurant, including sales growth, profitability, staffing, food safety, and team member development. We expect you to:

• Lead by example and inspire your team to achieve excellence
  • Deliver exceptional guest service and operational execution
  • Demonstrate strong leadership, communication, and decision-making skills
  • Build, develop, and retain high-performing teams
  • Maintain a positive and professional work environment
  • Drive sales growth and profitability while controlling costs
  • Uphold company policies, food safety standards, and operational procedures

Baker’s is committed to the development of talent from within. General Managers play a critical role in developing future leaders and creating opportunities for advancement throughout the organization.

Baker’s is proud to be an equal opportunity employer who embraces the diversity and individuality of each one of our Team Members and Applicants. We are committed to maintaining a safe and inclusive work environment for all.

Job Qualifications:

The position of General Manager is responsible and accountable for the overall management of assigned Baker’s Burgers personnel and facility operations. The General Manager is expected to make independent, well-informed decisions with limited supervision and provide leadership that drives sales growth, profitability, guest satisfaction, and team member development. This position is entrusted with protecting the Baker’s brand, assets, and reputation while maintaining the highest standards of guest service and food safety.

Duties & Responsibilities

• Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.
  • Lead the overall operation and performance of an assigned restaurant.
  • Drive sales growth, profitability, and operational excellence.
  • Serve as the primary decision-maker for operational and guest-related issues within the restaurant.
  • Oversee cash control, inventory management, invoice processing, equipment maintenance, and operational compliance.
  • Maintain a facility that meets all food safety, health, and workplace safety standards.
  • Identify, develop, and prepare future leaders for advancement opportunities.
  • Maintain and renew required Food Safety certifications.
  • Regular lifting of up to 50 pounds.
  • Exposure to noise, including use of headset devices to interact with guests and team members.
  
  

This partial Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the General Manager position activities and requirements, Management reserves the right to modify, remove, or assign duties as necessary.