General Manager - Private, Elevated Hospitality Concept
Marvin Love and Associates
Charlotte, NC
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JOB DETAILS
SALARY
$90,000–$100,000
LOCATION
Charlotte, NC
POSTED
30+ days ago
Southeast U.S. (Relocation Opportunity)
About the Opportunity
We are partnering with a luxury hospitality group to identify a General Manager for a private, high-touch cocktail-driven concept within an upscale hotel environment.
This is not a traditional restaurant role.
This opportunity is built for a leader who understands how to create an experience, not just manage an operation—someone who thrives in a relationship-driven, member-style environment where consistency, personalization, and presence matter.
Comp Set: $90,000 Base + 10% Bonus + Full Benefits
What You’ll Be Responsible For
Leading the Experience
Create a strong sense of belonging for guests and members
Build meaningful relationships that drive repeat visitation
Maintain a visible, hands-on presence during service
Elevate service standards beyond transactional interactions
Owning the Operation
Oversee daily operations of a cocktail-forward, high-touch environment
Lead and develop a team of approximately 30 team members
Maintain discipline around labor, scheduling, and cost controls
Ensure service execution aligns with elevated hospitality standards
Driving Performance
Manage P&L performance and operational efficiency
Balance guest experience with financial results
Support programming, events, and seasonal activation's
Building the Team
Recruit, train, and develop a strong service-driven culture
Coach and mentor team members in real time
Set clear expectations and maintain accountability
What We’re Looking For
Ideal Profile
Hospitality-first leader with a strong floor presence
Polished and professional, yet approachable and authentic
Emotionally intelligent with strong guest awareness
Hands-on operator with attention to detail
Requirements
Preferred Background
Luxury hotel outlet, private club, or high-end standalone concept
Experience in cocktail-forward or experiential environments
Strong financial and operational acumen
Background in structured service cultures (Forbes-level, boutique luxury, etc.)