General Manager
TITLE: General Manager
PURPOSE Plans, directs and coordinates all plant production, administrative operations and sales growth initiatives in accordance with pre-established company objectives and policies.
RESPONSIBILITIES AND AUTHORITIES
- Reports to the President/CEO.
- Coordinates production activities with the production supervisors.
- Projects scheduling needs and planning for the most efficient use of manpower, materials and equipment.
- Production workflow and time management to ensure all the jobs leave the facility on the committed timelines.
- Develops and maintains effective organization through the selection, training, compensation and motivation of all personnel.
- Ensures compliance with applicable laws and regulations issued by OSHA, EPA, EEOC and other local, state and federal regulatory agencies.
- Administers the company's wage and salary administration program in cooperation with the Group Human Resources Department.
- Counsels, disciplines and terminates employees in conjunction with their supervisor and human resources and reviews any complaints and/or grievances.
- Handles customer complaints and follows through for customer satisfaction.
- Control waste and implement continuous learning and accountability across the team.
- Open to hands-on help to the departments if needed to meet deadlines.
- Reviews and evaluates expenditure requests submitted by subordinates handling those within authority and submitting others to appropriate management.
- Provides accurate, reliable projections and reports to the President as required.
- Ensures a program of preventive maintenance and equipment repair in accordance with production needs, plant regulations and objectives.
- Participates in management meetings to assist in planning and to make recommendations on matters related to manufacturing, maintenance operations and sales.
- Represents the interests of the plant and the company in the community.
- Prepares annual budgets.
- Meets and entertains customers and prospective customers as necessary.
- Arbitrates production scheduling priority conflicts when required.
- Assists marketing department in developing and maintaining new products, selling prices and presentations.
- Manage and maintain accurate inventory, pricing structure in the company’s provided system.
- Performs other duties as requested by the President.
- Manage and plan marketing activities utilizing best AI and SCO practices.
- Manage and order inventory of promotional products and marketing assets as needed by the sales team.
REQUIRED COMPETENCIES AND EDUCATION
- Requires a bachelor's degree in industrial management or Print Shop management or equivalent experience.
- Requires at least five years’ printing experience including supervisory, production management or plant superintendent positions.
- Technology savvy, quickly learn and adapt new AI and software technologies and guide production, marketing and management.
- Requires the ability to efficiently operate a computer and to understand and correctly use the various items on the menu.
- Requires a thorough knowledge of the printing industry, sales, budgeting and management techniques.
- Because of the variety of contacts, requires a high degree of tact and diplomacy and a good sense of business etiquette.
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.