General Manager- Phoenix, AZ

Job Title: General Manager- Phoenix, AZ

Posting Start Date: 6/12/26

Division: Distribution

Posting Area: Operations + Manufacturing

Job Location: Phoenix, AZ

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Position Overview: The General Manager is responsible for the overall facilitation and management of the branch's employees, process, and operations. With full P&L responsibility for the location, the General Manager will develop, implement, control, and adjust market-specific plans to implement the company's growth strategy, while simultaneously leading a management team to achieve sales and profitability targets for the branch.

Principal Responsibilities:

Results Management

Demonstrates effective budgeting, goal-setting, planning, coordination, and execution

Achieves consistent positive results in Safety, Sales, Operations, and Service

Communicates company, branch, and individual performance to all associates on regular basis

Strategic Change Management

Leads the branch transformation process

Instills a culture of continuous improvement in all areas of business

Develops and implements a Branch Improvement Plan - A branch SWOT analysis and activities to address them

Communicates workflow expectations, priorities, and progress to all warehouse associates

Sales & Marketing Management

Drives organic sales growth by successful execution of the sales planning process

Develops and constantly refreshes a deep knowledge of the competitive landscape

Implements customer and market- based service level agreements with the goal of leading the market

Human Resource Management

Builds a culture of high performance and high engagement

Develops and implements branch workforce (staffing) plans to include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems

Implements effective interviewing, assessment and selection techniques to identify the best available talent

Provides a clear vision, effective training, targeted coaching and high-potential mentoring

Manages a group of subordinate manages who will supervise an employee population between 15 to150 employees per branch

Manages performance through effective goal-setting, timely feedback and prompt corrective action, if needed

Develops and implements branch succession plans and associated activities with the goal of providing career advancement opportunities to our best talent

Other duties as described by manager

Role Requirements:

High school diploma /GED with 6+ years of experience REQUIRED; Bachelor's degree preferred

Successful track record with leading teams in sales and operations

Experience in managerial assignments with P&L accountability for sales and operations within the distribution industry

Must have business acumen to create and understand financial statements, branch budgets, and technical journals

Proficiency in Microsoft Office Suite

Ability to effectively communicate to all levels of branch operations

Physical Demands:

The employee is regularly required to sit, stand, and walk. Additionally, the employee must frequently lift and/or move up to 10 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The general work environment is fast-paced, and at times, can be demanding. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Classification: Exempt

Department: Branch Management

Reporting Relationship: Reports to the District Manager or Regional Vice President

Supervisory Scope: Supervises a team of subordinate managers