General Manager

Our founders spent years mastering marinating, grilling, chopping, and wok-ing, before setting out to bring hearty, delicious teriyaki to new neighborhoods. Once we established a strong, successful business model, we began franchising, bringing together an elite list of entrepreneurial franchisees.

Teriyaki Madness General Manager

Are you looking for a dynamic work environment where your leadership can truly shine? Do you thrive in a setting that values customer service and team motivation? If you answered yes, then we want you to join our enthusiastic team as a General Manager!

As a vital part of our food service operation, you will have the opportunity to lead a talented team and grow the business in exciting ways. We offer a supportive atmosphere where you can develop your skills and make a real impact. Your role will be crucial in ensuring our customers have a delicious experience every time!

Key Responsibilities:

• Lead and motivate staff to achieve excellence in customer service
• Ensure adherence to company policies and procedures
• Oversee kitchen functions and maintain cleanliness of the facility
• Handle customer concerns with grace and professionalism
• Complete daily reports and manage accounting accurately
• Create employee schedules and manage labor effectively
• Order supplies and maintain inventory levels
• Train and develop team members to reach their full potential

Qualifications:

• Food service experience is a plus
• Strong judgment and decision-making skills
• Detail-oriented and highly organized
• Excellent communication and conflict resolution skills
• Proactive mindset with a focus on growth

Why Join Us?

• Be part of a fun and loving work culture
• Opportunities for personal and professional growth
• Make a difference in a thriving food service environment
• Work with a passionate team dedicated to excellence

If you're ready to take on this exciting challenge, apply now and become a key player in our success!

Our teriyaki love affair started in Seattle. Yes, Seattle, the city by the sea where you can find everything from grunge rock to a coffee shop on just about every corner. This is where we discovered the delicious secret of authentic teriyaki. ​
Our founders spent years mastering marinating, grilling, chopping, and wok-ing, before setting out to bring hearty, delicious teriyaki to new neighborhoods. In 2016, CEO Michael Haith took over Teriyaki Madness and began the company’s slow and smart growth. ​
​
For 20 years, we hand-picked the right people with the fire to grow TMAD. We built shops, processes, technology, and programs to set up a solid infrastructure. Once we established a strong, successful business model, we began franchising, bringing together an elite list of entrepreneurial franchisees. ​
​
We established a unique support system for our franchisees, offering unprecedented support with every aspect of operating a restaurant. Combined with our simple menu and integrated technology systems, this made TMAD a game changer in the franchising world. ​
​
Today, Teriyaki Madness boldly spans 39 states with 175+ locations. We are an award-winning franchise with no plans to slow down. As our team and franchise system has evolved, our principles have stayed the same: ​
We are delicious food that happens to be healthy. Not healthy food that is delicious. ​
Made when you order, and not a single second sooner. We’re teriyaki masters, not mind readers.
​
Fresh, marinated and grilled meats.
​
A collection of addictive sauces, made with the best ingredients.

Job Type

Full time, Part time