General Manager

Bigham's Smokehouse

Lubbock, TX

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JOB DETAILS

SKILLS

Coaching, Communication Skills, Dental Insurance, Food Quality, Food Safety, Health Insurance, Inventory Costs, Leadership, Operations, Operations Management, Organizational Skills, Performance Management, Problem Solving Skills, Process Improvement, Restaurant, Servant leadership, Team Lead/Manager, Team Player, Training/Teaching, Vision Plan

LOCATION

Lubbock, TX

POSTED

30+ days ago

Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance

We are looking for a high-level leader who understands that building a great restaurant starts with building great people. The General Manager position is for someone who leads with integrity, accountability, humility, and consistency while creating a culture where both employees and guests feel valued.

This role is responsible for leading the overall operation of the restaurant, developing leaders within the team, maintaining operational excellence, and ensuring the restaurant consistently performs at a high level. Our General Managers are expected to lead from the front, set the standard for professionalism and work ethic, and create an environment where people are challenged, supported, and encouraged to grow.

We are looking for someone who thrives in a fast-paced environment, embraces responsibility, and takes pride in developing strong systems, strong leaders, and strong culture.

This is not a position for someone looking to simply oversee operations from a distance. We are looking for a hands-on leader who is willing to serve their team, solve problems, uphold standards, and take ownership of the success of the restaurant.

Responsibilities

Oversee all daily restaurant operations and ensure consistent execution at a high level
Build, lead, and develop management and hourly team members
Create a culture centered around accountability, professionalism, teamwork, and service
Maintain excellence in food quality, cleanliness, guest experience, and operational systems
Lead hiring, training, coaching, and performance management for the restaurant
Ensure labor, food cost, inventory, and operational goals are consistently achieved
Develop systems and processes that improve efficiency and accountability
Lead by example through attitude, urgency, professionalism, and servant leadership
Address challenges directly while maintaining respect and professionalism with employees and guests
Foster an environment where employees feel supported, challenged, and valued

Qualifications

Previous restaurant management experience required
Strong leadership, communication, and organizational skills
Proven ability to lead teams in a high-volume, fast-paced environment
Strong understanding of restaurant operations, labor management, and inventory systems
Highly dependable with strong decision-making and problem-solving abilities
Ability to coach, motivate, and hold team members accountable effectively
Professional demeanor with a strong sense of ownership and responsibility
Manager Food Safety Certification required
Able to stand for extended periods and perform physical job duties as needed

Our Culture

We are building a culture rooted in integrity, accountability, humility, loyalty, and service. We believe leadership is about setting the example, serving others well, and bringing out the best in the people around you.

We value leaders who are dependable, disciplined, people-focused, and committed to doing the right thing even when no one is watching. Character matters here just as much as operational ability.

Our goal is to build teams where employees feel respected, encouraged, and motivated to grow both personally and professionally.

What We Value

Excellence in execution
Consistency in leadership
Loyalty to the team and company
Genuine service toward guests and coworkers

General Manager

Bigham's Smokehouse

Lubbock, TX

About the Company

Bigham's Smokehouse

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