General Manager

Overview

The General Manager manages and coordinates the work of ABM Airport Facilities and Aviation Service employees that provides Janitorial Services, Customer Services, Cabin Services, including baggage handling, wheelchair service, and airport line management. 

PAY: $100,00.00 - $105,000  Annually

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

Responsibilities

• Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contactor oversight and is responsible to help manage cost and to identify and institute cost savings projects.
• Provides on-going oversight and support for ABM administration, budgetary and financial procedures, processes, and standards. Responsible to develop, enhance and submit various professional level written reports, surveys, correspondence on a timely basis. Supports and assists in development of new business opportunities for ABM.
• Reports daily to ABM Director and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.
• Will supervise a staff.
• Will manage staffing and operation across various facilities including but not limited to all event facilities operations.
• Payroll reporting.
• Will develop, implement, direct and support "best practices", ABM polices and standards in quality management, job and site safety programs, and personnel administration. Promotes positive employer/employee /customer relationships and interactions. Implements employee training and skill enhancement programs, provides structured employee disciplinary procedures.
• Prepare monthly financial reports.
• Facility maintenance including repairs, proposals, and project management.
• Perform other duties as assigned or requested.

Qualifications

• A minimum of five to eight years’ experience in the field and prior management experience in facilities, Aviation and/or janitorial management is preferred.
• Must have knowledge of MS Office Applications including word, excel and PowerPoint.
• Must have experience RFPs, RFQs, and preparing for new business opportunities.
• Good verbal and written communication skills.
• Must have experience managing Union employees.
• Able to work well in a customer focused team environment.
• Available to work Flexible hours that may include morning, evening, weekends, late nights and/or holidays.
• Proven to identify top talent, create teams, and train/develop/retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Proven ability to motivate and influence others through personal actions and examples.
• Effective communication, organization, and leadership skills
• Proficient in Excel in order to prepare and present regular reports on performance, goals, and strategic initiatives.