General Manager - Logistics & Distribution

MAU is hiring a General Manager - Logistics & Distribution in Loudon, TN. As a General Manager, you will oversee site-wide logistics and distribution operations, driving continuous improvement in safety, quality, delivery, and team performance while serving as the primary liaison between MAU and customer leadership.

Benefits Package

• Competitive Compensation Package
• Medical, Dental, and Vision Benefits
• Paid Holidays (11)
• Paid Vacation
• Great work environment
• Employee Assistance Program (EAP)
• Care Partners Program
• Health Club Reimbursement Program
• Additional supplemental benefit programs
• 401k
• Salary Continuation
• Educational Reimbursement
• FMLA available after 12 months of service

Shift Information

• Monday-Friday | 6:00 AM-3:30 PM
• Some weekends and nights required based on business needs

Career Path

• Regional Manager
• Director
• Senior Director
• Other Corporate Support Functions

Required Education and Experience

• Bachelors Degree, or 6 years of applicable experience in lieu of degree

Preferred Education and Experience

• Lean Greenbelt certification
• Root cause analysis training

General Requirements

• Direct supervision of shift leadership and 20-40 hourly employees; manages approximately 25 employees across 2 departments
• Strong leadership, decision-making, and results-driven approach
• Strategic thinking with a strong customer/client focus
• Skilled in problem-solving, root-cause analysis, and lean principles
• Excellent time management, organizational, and project management skills
• Financial management and business acumen
• Strong presentation and cross-level communication skills
• Flexibility and technical capacity to adapt in a fast-paced environment
• Ethical conduct and personal effectiveness/credibility, as required of all MAU staff

Essential Functions

• Serve as the primary point of contact with the customers senior management team, ensuring consistent communication and site-specific policy compliance
• Drive a site-wide safety culture focused on achieving zero accidents, supporting continuous improvement of safety processes, training, and safe operating procedures
• Proactively identify and resolve operational issues using lean tools, escalating concerns through proper channels when needed
• Deliver clear, motivating communication across all levels of the organization, coaching associates to improve production and job satisfaction
• Provide 24/7 on-call crisis management support for personnel injury, property damage, and conflict resolution
• Interface between customer and MAU leadership, conducting monthly/quarterly performance reviews and supporting short- and long-term projects
• Track and report OSHA 300 logs and PO billing
• Oversee talent management, including screening, interviewing, hiring recommendations, coaching, and disciplinary actions for leadership, training, and administrative staff
• Compile, authorize, and submit payroll for the full-time regular team while ensuring consistent administration of MAU policies

Work Environment and Physical Demands

• Work is performed in customer facility administrative and manufacturing environments, using standard office equipment (computers, phones, copiers, fax machines)
• Exposure to process manufacturing equipment and heavy power industrial vehicles
• Environments range from non-temperature-controlled areas to GMP clean rooms

Physical Requirements

• Must be able to walk up to 6 miles daily
• Must be able to lift up to 25 lbs.

Travel

• Up to 5% travel required