General Manager

Gold's Gym International, Inc.

  • Laredo, TX
  • 30+ days ago

    Highlights

    Operational Duties: Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.

    Numbers & Facts

    LocationLaredo, TX

    Description

    General Manager-Aqua Auto Wash

    Management Duties:

    • Properly manage and maintain Aqua Auto Wash operational budget
    • Responsible for overseeing the sales process and systems
    • Manage, monitor, and evaluate the performance of all Aqua Auto Wash-related managers.
    • Monitor the hiring, training and scheduling of all auto wash level staff.
    • Train and mentor subordinates
    • Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team
    • Responsible for managing disciplinary actions involving all Aqua Auto Wash employees.

    Operational Duties:

    • Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
    • Provide effective decision making regarding customer service issues.
    • Plan and promote special events for Aqua Auto Wash on a monthly basis, using corporate marketing as needed.
    • Responsible for ensuring that the facility is clean and operationally sound.

    Job Qualifications:

    • High School diploma with five years professional experience. College degree preferred.
    • Auto Wash industry experience preferred but not required.
    • Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
    • Strong customer service orientation with proven results.
    • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
    • Excellent verbal and written communication skills.
    • Open, participative leadership style and drive for excellence.
    • Strong work ethic, integrity, and professional demeanor.
    • Associate or Bachelor's degree in business or related field with two years of management experience preferred.
    • Current CPR Certification

    RELOCATION ASSISTANCE IS NOT PROVIDED

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