General Manager - HVAC Operations at Bob Jenson

About Bob Jenson

Bob Jenson Air Conditioning, Heating & Plumbing is a locally owned San Diego company that has proudly served the community for more than 45 years.

The Opportunity

We're seeking an experienced General Manager to direct daily operations, lead high-performing service, installation, sales, and dispatch teams, and drive profitable growth across San Diego County.

This is a hands-on leadership role focused on residential HVAC operations, reporting directly to ownership. You'll own the P&L and set the standard for how our teams run, sell, and take care of customers.

What You'll Do

• Own P&L management, margin control, revenue targets, budgeting, and financial performance

• Oversee residential HVAC service, replacement and installation, and sales operations

• Lead, mentor, and hold accountable field supervisors, technicians, dispatch, and warehouse teams

• Coordinate recruiting, technician development, safety compliance, and retention with talent acquisition

• Deliver exceptional customer service, strong Net Promoter and review scores, and effective resolution of customer escalations

• Optimize dispatch, inventory controls, fleet management, and operational workflows

Requirements

• 5+ years of operational leadership or general management experience in residential HVAC or mechanical trades

• Proven success managing a multi-million-dollar P&L with consistent margin and revenue growth

• Strong HVAC knowledge, including field operations, dispatch systems, job costing, and seasonal demand

• Track record of coaching and retaining top field talent

• Deep familiarity with the San Diego County market

• Valid driver's license with a clean driving record

Preferred Qualifications

• General manager experience at a residential HVAC company

• Plumbing division or plumbing operations experience

• ServiceTitan or similar field service software experience

Pay

$125,000+ per year, based on experience, plus a quarterly bonus.

Benefits

• Company vehicle, gas card, phone, and laptop

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and paid holidays

Job Type

Full-time

Work Location

In person - San Diego, CA 92111, Kearny Mesa (serving San Diego County)

Bob Jenson Air Conditioning, Heating & Plumbing is an Equal Opportunity Employer.

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