General Manager in Honolulu, HI | Pizza Hut
PURPOSE Prioritizes, directs and coordinates the activities of a restaurant to continually strengthen the Brands position and maximize its sales and profitability.
KEY ACCOUNTABILITIES Essential Functions: People Management: • Staffing/ Development: Cover 100% of shifts with MICs capable of running great shifts • Team Member Staffing/ Development: Cover 100% of the shifts with adequate staffing in all key positions • Succession Plan: Active plan for key positions (GM, AGM, SL, TT) • Employee Morale: Ensures fair & equal treatment of all employees, follows-up on VOC action plans, provides good & timely performance evaluations and addresses all employee concerns with urgency Management Training: Teaches & delegates recruiting techniques, training & coaching skills and the evaluation process Coaching: Able to raise the performance of employees through effective coaching skills
Compliance: • Government Laws: Ensures strict compliance with applicable laws • Company Policies: Ensures strict compliance with all company policies and addresses all violations with urgency
Financials: • Inventory and Labor: Understands the KPIs of Inventory & Labor controls and capable of Controlling them to expectations Follow-Up: Follows up Daily on Sales, COS and COL variances Verify and sign off on weekly and period end inventories and payroll for accuracy
Problem Solving: Able to Troubleshot/Correct COS, COL, Ops variances Management Training: Teaches & delegates to the management team the key points of ordering, projections & scheduling, daily key cost awareness/ reaction and P&L analysis
Strives to drive year-over-year growth in Sales and Profit
Operations: • Delivers attentive, hospitable and quick customer service on 100% of shifts • Delivers good Food Quality on 100% of shifts • Provides a clean and sanitary environment for customers on 100% of shifts • Consistently raises the bar for Group & Brand standards • Understand, communicate, and execute Group & Brand standards and initiatives on all shifts
Assets: • Consistently maintains exterior/ interior grounds & facilities • Corrects all asset deficiencies with urgency • Eliminates any potential for liability with urgency
Safety: • Creates a store culture that makes safety Priority #1 • Strictly enforces safety rules and policies on 100% of shifts • Responds to all safety concerns with a high degree of urgency • Ensures that safety is a priority for all employees • Act in a safe manner and do not put self or others at risk • Safety is everyones responsibility
Availability: • Minimum 5 day, 50 hour work week • Open availability as business needs dictate • Nights and weekends expected • GMs will work varying schedules to include at a minimum: All Fridays, 2-Saturdays & 2 -Closings per period and 1-Sunday every other Period or as business needs require • Available to work anywhere on the island • Need transportation as business needs require
Other Functions: • Performs other duties as assigned
DECISION-MAKING Customer relations Compliance with Brand & Company Standards Recruitment & Retention Restaurant operations
PARAMETERS FOR SUCCESS Complete all essential functions Compliance with all Brand and Company Standards and targets Guests, in-store operators, operations management, office staff, maintenance, and vendors
COMPETENCIES + PROFESSIONAL JOB PROFILE Abilities, Knowledge, and Skills: • Analytical: Able to analyze reports and correct deficient areas effectively • Problem Solving: Able to problem solve and achieve desired results • Organization & Planning: Able to organize priorities, develop & execute plans to achieve desired results • Coaching: Able to develop skills of employees to perform at a higher level • Team Building: Able to stabilize staffing, improve team skills, cover all shifts adequately and build bench • Working Conditions: Minimal hazards. General restaurant and office working conditions
Qualifications: High School Diploma Physical and/or Medical Requirements: Must obtain a Tuberculosis Clearance Certificate $55,000 per year
At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.
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©2026 Pizza Hut, LLC. All rights reserved. The Pizza Hut name, logos and related marks are trademarks of Pizza Hut, LLC. All other trademarks are the property of their respective owners. References to "we" and "our" include Pizza Hut's corporately owned restaurants and independently owned and operated franchises. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment related matters in their restaurants. The benefits referenced may not be available at all Pizza Hut® restaurants. Pizza Hut and its franchisees are equal opportunity employers.
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