General Manager - Franchise

Property Name: Hilton Brussels Grand Place

We are currently looking for an inspiring and visible leader with the ability to drive performance, lead change and create long-term value in the dynamic and international environment of Brussels.

Hilton Brussels Grand Place wants to strengthen its market position and the new General Manager has an entrepreneurial spirit, good business acumen, stamina and a good sense of humor.

The role

As General Manager, you will:

• Provide strategic and operational leadership across all areas of the hotel.
• Take full ownership of the hotel's commercial and financial performance, including its budget and P&L.
• Demonstrate effective people leadership in a sustainable, diverse and inclusive way.
• Apply strong commercial awareness.
• Partner closely with Pandox and Hilton to drive performance, support strategic priorities and enhance the hotel's long-term value and competitiveness.
• Lead together with support team key hotel projects, transformation initiatives and future improvement opportunities.
• Drive guest satisfaction, brand standards and operational excellence across all departments.
• Build, inspire and develop a high-performing leadership team.
• Foster a culture of engagement, accountability, collaboration and continuous improvement.
• Maintain a visible and approachable presence for guests and Team Members.
• Represent the hotel within the local business and hospitality community and build strong relationships with key clients and partners.
• Ensure compliance with all relevant safety, security, legal and operational requirements.

What we need from you

• Senior leadership experience in a full-service upscale or luxury hotel.
• Strong commercial mindset and proven P&L ownership.
• Proven ability to drive hotel performance and deliver strong financial results.
• Strong leadership, communication and relationship-building skills.
• Experience with major projects, transformation or repositioning is a strong advantage.
• Fluency in English; French and/or Dutch is an asset.

What we offer

An outstanding opportunity to lead one of Brussels' most recognised hotels and play an important role in shaping its future.

You will work closely with Pandox, Hilton and an experienced hotel leadership team to drive performance, elevate the guest experience and strengthen the hotel's long-term position in the Brussels market.

We value experience, ambition and commitment and offer a competitive remuneration package with a gross monthly salary between €8,000 and €10,000, together with an end-of-year bonus, a company car, a monthly net allowance, meal vouchers, eco vouchers, group insurance and hospitalisation insurance, as well as a laptop, mobile phone and subscription.

You will have access to Hilton's leadership development programmes, relevant training opportunities and international career opportunities within one of the world's leading hospitality companies.

Ready to make an impact?

If you are ready to lead an international hotel, inspire a talented team and make a lasting impact on its future, we would be delighted to hear from you.

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee. A unique opportunity to lead one of Brussels' most recognised hotels and help shape its future. Located in the heart of Belgium's capital, Hilton Brussels Grand Place is ideally positioned between the historic Grand Place and Brussels Central Station. With 236 guest rooms, 11 meeting and event spaces, a lobby lounge and bar and extensive meeting operations, the hotel welcomes a diverse international mix of business, leisure, group and MICE travellers. The hotel is part of Pandox, one of Europe's leading hotel investment companies, and operates with a franchise agreement under the Hilton brand. This creates a dynamic environment combining the strength of an international hospitality brand with the long-term vision of an active ownership of Pandox AB.