General Manager – Food Service Operations

Confidential Recruiting Partners

  • Lancaster, Pennsylvania
  • 9 days ago

    Highlights

    The ideal candidate will be a strategic leader with experience managing high-volume food service environments, driving operational efficiencies, and achieving business objectives through strong leadership and financial management. This role is responsible for overseeing daily operations, ensuring service excellence, managing financial performance, developing high-performing teams, and maintaining strong client relationships.

    Numbers & Facts

    LocationLancaster, Pennsylvania

    Description

    Our client is seeking an experienced General Manager to lead a large-scale food service operation. This role is responsible for overseeing daily operations, ensuring service excellence, managing financial performance, developing high-performing teams, and maintaining strong client relationships.

    The ideal candidate will be a strategic leader with experience managing high-volume food service environments, driving operational efficiencies, and achieving business objectives through strong leadership and financial management.

    Onsite | No Visa Sponsorship | Relocation Assistance: Limited

    Responsibilities:

    • Manage resources effectively while maintaining exceptional customer satisfaction.
    • Drive employee engagement, accountability, and continuous improvement initiatives.
    • Collaborate with senior leadership to support strategic objectives and long-term growth.
    • Build and maintain strong relationships with clients, stakeholders, and business partners.
    • Lead, coach, and develop management teams and frontline staff to achieve operational goals.
    • Ensure compliance with company policies, food safety regulations, and operational standards.
    • Monitor key performance indicators and implement strategies to improve operational effectiveness.
    • Manage financial performance, including budgeting, forecasting, labor management, and cost controls.
    • Oversee all aspects of food service operations, ensuring high standards of quality, service, safety, and compliance.

    Qualifications (Must-Haves)

    • Minimum 5 years of leadership or management experience.
    • Demonstrated ability to lead, motivate, and develop teams.
    • Experience leading large-scale, high-volume food service operations.
    • Experience managing multi-unit or multi-site food service environments.
    • Strong client relationship management and stakeholder engagement experience.
    • Bachelor's degree or equivalent combination of education and relevant experience.
    • Proven success managing budgets, forecasting, cost controls, and operational financial performance.

    Preferred Skills:

    • Experience managing multi-unit food service operations.
    • Experience managing large teams and complex operational structures.
    • Strong understanding of food service compliance, quality assurance, and operational best practices.
    • Background in healthcare dining, higher education dining, corporate dining, hospitality, contract food services, or similar environments.

    Benefits & Perks:

    • Paid Time Off
    • Incentive Plan
    • Wellness Program
    • Company Holidays
    • Tuition Reimbursement
    • Medical, Dental, and Vision
    • 401(k) with company match
    • Professional Development Opportunities
    • Career advancement within a growing organization

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