| Location | Snoqualmie, WA |
At Snoqualmie Valley Health,werenot just in the business of healthcare;werein the business of empowering our community to live boldly and live well.Our commitment to excellence and innovation calls for team memberswhowillbuild trust,obsess over excellence, lead innovation,anddeepen connectionswithin our community.We are guided by our core values, andwerelooking for someone who can embody those principles as part of our dynamic and growing team. Located in a trailblazing, adventure-loving town at the base of the Cascades, Snoqualmie Valley Health is an independent public hospital district serving a vibrant community that thrives on both adventure and connection. This is more than a jobitsan opportunity to be part of something bigger. JOB TITLE:Front of House Manager This is a great opportunity to support opening our new farm-to-table restaurant, Taverna comingearly2027! This position will also oversee our coffee shops. POSITION SUMMARY:The Front of House Manageris responsible foroverseeing all front-of-house operations across the restaurant, Taverna, and coffee shop, ensuring an exceptional guest experience and efficient daily service. This role leads, develops, and supports front-of-house team members, manages service flow, and upholdshigh standardsfor hospitality, cleanliness, and performance. The Front of House Manager works closely with kitchen leadership to ensure seamless collaboration, consistent execution, and a high standard of service excellence across all guest-facing areas. ESSENTIAL FUNCTIONS: Guest Experience Service Leadership Ensure a consistently high-quality guest experience through visible floor leadership Greet guests, build relationships, and handle escalated concerns or complaints professionally Monitor service standards, ensuringtimely,accurate, and friendly service Manage reservations, seating strategies, and waitlist flow tooptimizeguest experience Team Leadership Development Hire, train, coach, and evaluate front-of-house team members Create staff schedules and manage labor to align with business needs Provide ongoing feedback, performance management, and recognition Foster a positive, accountable, and team-oriented culture Operations Financial Oversight Oversee daily front-of-house operations, including opening and closing procedures Monitor sales, labor, and operational metrics to drive performance Ensureaccuratecash handling, POS transactions, and end-of-day reconciliation Maintain inventory and ordering of front-of-house supplies Compliance Standards Ensure adherence to food safety, sanitation, and health regulations Enforce company policies, procedures, and service standards Maintain a clean, organized, and welcoming dining environment Living Our Values Build Trust:Weexhibitintegrity,transparencyand compassion in every interaction. Leads with integrity, transparency, and fairness in all decisions and interactions. Builds strong, respectful relationships with guests, team members, and leadership. Communicates expectations clearly and follows through consistently. Creates a culture where team members feel supported, valued, and comfortable sharing feedback. Handles guest concerns and team challenges with empathy, professionalism, and sound judgment. Obsess Over Excellence:Wehave high standards and seek continuous improvement. Sets and upholdshigh standardsfor service, cleanliness, hospitality, and team performance. Leads the team by example and holds themselves and others accountable toestablishedstandards. Monitors front-of-house operations to ensure an exceptional and consistent guest experience. Providestimelycoaching, feedback, and recognition to support team development. Identifiesopportunities for improvement andimplementsolutions that elevate quality and performance. Lead Innovation:We lead with creativity, agility andthinkbold in our approach. Identifyandimplementnew ideasto enhance the guest experience and improve operational efficiency. Embracenew tools, technology, processes, and service strategies. Encourages team members to share ideas andparticipatein problem-solving. Adapts quickly to changing business needs whilemaintainingservice standards. Usescreativity and sound judgment to resolve challenges and improve day-to-day operations. Deepen Connections:We build strong relationships with our patients, theirfamiliesand partners in the communities we serve. Cultivates a welcoming, inclusive, and positive environment for guests and staff. Builds meaningful connections with guests and creates a sense of hospitality and belonging. Strengthens collaboration and communication between front-of-house and back-of-house teams. Supports a team culture centered on respect, teamwork, and shared success. Representsthe organization positively and helps build lasting relationships within the community. QUALIFICATIONS: Required Education:High school diploma or equivalent Required Licensure:Food handlers permit and alcohol service certification Required Experience:3+ years of restaurant experience, with 12 years in a supervisory or management role Skills: Previousexperience in hospitality,restaurants, customer service, ora relatedleadership role. Demonstrated ability to lead, coach, and motivate a team. Strong communication, organization, and problem-solving skills. Passion for creating exceptional guest experiences. Ability to prioritize effectively and remain composed in a fast-paced environment. Strong judgment, accountability, and attention to detail. Commitment to fostering an inclusive and collaborative team culture. WORK ENVIRONMENT: Fast-paced restaurant setting Requires flexibility, including evenings and weekends PHYSICAL DEMANDS: Ability to stand and walk for extended periods Ability to lift and carry up to 30 pounds Frequent movement throughout the dining room OTHER DUTIES:Please note this job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequired ofthe employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. BENEFITS:We believe in taking care of those who take care of our community.Wereproud to offer a comprehensive benefits package that puts your health and well-being first. With our flexible medical plan,youllhave access to multiple in-network tiers, including top-quality care from Snoqualmie Valley Health, Eastside Health, and First Choice/First Health providers.The best part?Anyonecovered under our plancan receive care at SVH at no cost!Itsall about giving you the options and support you need toexperience lifes great adventures. Medical Dental Vision Pharmacy Life and ADD Retirement Plan Employee Assistance Program (EAP) Flexible Spending Account (FSA) Travel Assistance ID Theft Protection Pet Insurance OtherVoluntary Benefits BenefitEligibility Requirements-Employees regularly scheduled at least 20 hours per week. Employee Dependents-Your legal spouse or domestic partner; dependent children until age 26. Waiting Period-1st of the month fromthedate of hire. PLEASE NOTE: Theflu shotor declination(during flu season)isrequiredfor employment, with exemptions available for valid medical or religious reasons. Snoqualmie Valley Health is a drug-free workplace. We complete drug screenings asa partof our onboarding process.