Gatti's Pizza is looking for an experienced General Manager for the overall management of the day-to-day restaurant operations. The General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment.
Essential Functions
- Ensures excellent guest service that meets or exceeds expectations.
- Ensures that the restaurant is adequately staffed to meet guest needs.
- Manages recruitment of hourly employees.
- Initiates and follows through on corrective action of hourly employees.
- Ensures development of hourly employees, including maintaining an environment that fosters employee motivation, development and training.
- Ensures all employees follow established guidelines for product quality, availability, and excellence.
- Manages inventory, ordering and receiving.
- Practices prescribed facility cleanliness, maintenance, and safety practices.
- Manages in compliance with Gatti’s policies and procedures and all local, state and federal regulations.
- Monitors the performance of the restaurant through analysis of financial reports and results on Mystery Shop scores. Initiates corrective action as required.
- Handles the development of short and long term financial and operational plans for the restaurant in support of corporate objectives.
- Maintains a labor schedule that meets customer demand.
- Maintains weekly paperwork, cleanliness and organization of the office, and with enforcing company policies.
- Maintains product and service quality standards by conducting evaluations and investigating any complaints. Initiates corrective action as required.
- Recommends local store marketing programs to build sales and implements programs as directed.
- Maintains applicable preventative maintenance programs.
- Ensures the security and safety of the restaurant, its Guests and Employees.
- Holds employees and self-accountable for methods, standards, and results.
- Special projects as directed.
- Any other duties deemed necessary.
Keyword: General Manager
Required Experience:
Experience And Skills Required
- High School or GED. College degree a plus.
- Minimum two (2) years management experience in the food service industry, hospitality industry, or retail industry. Must be at least 18 years old.
- Demonstrates strong leadership and guest service skills.
- Demonstrates sound reasoning and follow-through in decision-making processes.
- Demonstrates excellent organizational, financial and problem-solving skills.
- Ability to attract, train, retain, and motivate quality employees.
- Ability to work in a dynamic, fast-paced environment.
- Must be food safe certified.
Required Technical Skills
- Exposure to compiling, preparing, and maintaining store level P&L statements, budgets, and cost controls.
- Basic knowledge of PC functions in order to prepare and various computerized store reports.
- Exposure to handling OSHA, EEOC, FLMA, FLSA, and Health Department matters.
- Ability to communicate well, both orally and in writing.
- Ability to coach and direct employees.
- Understanding of 'back of house' and 'front of house' operations.
Benefits:
Job Type: Full-time
Flexible Scheduling
Lucrative Pay Package
From: Mr. Gatti's Pizza