Budget Management, Corporate Compliance, Corrective Action, Customer Experience, Customer Support/Service, English Language, Financial Reporting, Financial Statements, Food Services, Food and Beverage Industry, Forecasting, Human Resources, Microsoft Office, Organizational Skills, Outbound Marketing, Policy Development, Policy Implementation, Problem Solving Skills, Procedure Implementation, QoS (Quality of Service), Staff Policies, Staff Training, Training Program Development
LOCATION
Charlottesville, Virginia
POSTED
3 days ago
Meadowcreek Golf Course, located in Charlottesville, VA, is pleased to announce an excellent career opportunity for a General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.
Essential Duties:
Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
Ensures all Human Resources procedures and policies are followed by management staff.
Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
Maintains membership with the PGA and CMAA, and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
Oversees the care and maintenance of all the facility’s physical assets and each facility.
Coordinates marketing programs to promote the facility’s services to potential customers.
Ensures the highest standards for food and beverage service on the property.
Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Directly manages department members that may include, but are not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
Education/Experience:
Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
Regularly stands, walks, and sits.
Occasionally, may climb, balance, stoop, kneel, crawl, crouch, taste, or smell.
Regularly uses hands to finger, feel, or handle, reaches with arms and hands, talks or hears.
Occasionally lifts to 50 pounds.
Environment/Noise:
Occasionally works in outdoor weather conditions.
Noise level is moderate.
Certificates/Licenses:
Class A member of PGA/LPGA member
Job Knowledge, Skill, and Ability Preferences:
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Knowledge of Microsoft Office applications.
About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.