General Manager | Cape Girardeau, MO | Tri-State Water, Power & Air
At Tri-State Water, Power & Air, we believe in unlocking the power of potential - for our customers and our people. For more than 30 years, we’ve been a trusted leader in home improvement, helping homeowners protect and enhance their homes through innovative solutions in power, water, and air. Our continued success comes from a simple formula: exceptional products, outstanding customer experiences, and teams of talented individuals who love what they do.
Now, we’re looking for a General Manager to lead our Cape Girardeau, MO branch into its next chapter of growth and success.
If you’re a strategic thinker, an inspiring leader, and someone who thrives on driving results through people—this is your opportunity to make a lasting impact at one of the fastest-growing companies in the industry.
What You’ll Do - Lead with Vision: Develop and execute strategies that keep Tri-State ahead of the curve. You’ll set goals, drive accountability, and ensure the branch consistently hits performance targets.
- Run World-Class Operations: Oversee daily operations and service delivery. You’ll track KPIs, fine-tune processes, and make data-driven decisions to enhance efficiency and profitability.
- Own the Numbers: Manage budgets, financial reporting, and profitability. You’ll make smart, strategic choices that balance growth with financial health.
- Build and Inspire a Winning Team: Recruit, coach, and empower employees to reach their full potential. You’ll shape a positive culture centered on collaboration, excellence, and professional development.
- Champion the Customer Experience: Ensure every customer interaction reflects our commitment to quality and care. You’ll address concerns quickly, implement improvements, and cultivate lasting customer loyalty.
- Stay Compliant and Competitive: Keep operations aligned with local, state, and industry regulations while identifying opportunities to strengthen compliance and operational best practices.
What You Bring - Bachelor’s degree in Business Administration or related field (preferred), or equivalent experience.
- 5+ years of leadership experience in home services, construction, or a related industry required.
- Strong understanding of electrical and plumbing systems and relevant regulatory requirements.
- Proven ability to manage budgets, drive profitability, and deliver operational excellence.
- A hands-on, solution-oriented leadership style that brings out the best in your team.
- Excellent communication, organization, and time management skills.
- Working knowledge of employment law (EEO, ADA, etc.) and HR best practices.
- Tech-savvy mindset with the ability to quickly learn internal systems and reporting tools.
Why Join Tri-State?
When you join Tri-State, you’re not just taking a job - you’re joining a company that invests in your growth. We offer the stability of an established brand with the excitement of a company still expanding and innovating.
Ready to Lead the Charge?
If you’re ready to join a thriving branch and lead a high-performing team to even greater success, we’d love to hear from you.
Apply today and help shape the future of Tri-State Water, Power & Air. Tri-State Water, Power & Air is an Equal Opportunity Employer. All candidates must pass a comprehensive pre-employment screening upon hire, including a review of criminal and DMV history.
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