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General Manager
9851 D MILITARY TRAIL SOUTH , Boynton Beach , FL
ID#P1-2224786-1
Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.
Competencies:
- Complex problem-solving skills
- Sound judgment and decision making
- Time and Financial Resource Management
- Ability to lead with respect and integrity
- Detail-oriented and organized
- The ability to lead a team and function within a team
- Strong interpersonal and communication skills, both verbal and written
- Maintaining a high performance and accountable culture
- Ability to motivate and empower a team to deliver the best
- Possess strong change management skills
- Self-driven and flexible
- Microsoft Office Suite proficiency
Essential Job Functions:
- Ensure restaurant achieves both financial commitments and guest satisfaction goals.
- Maintain a high energy attitude to motivate associates and satisfy guest needs.
- Ensures food, beverage and service quality meet or exceed standards.
- Recruit, interview, hire and conduct performance appraisals for associates.
- Responsible for development and succession planning for associates.
- Provide disciplinary action for associates and terminations, when applicable.
- Ensure direct reports perform all assigned job duties in a prompt and accurate manner.
- Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.
- Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.
- Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.
- Other duties, as needed.
General Conditions and Physical Demands:
- 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)
- Lift, move or carry up to 75 pounds
- Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.
- Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking
Travel
- Occasional travel for off-site meetings
Required Education and Experience
- High School Diploma or equivalent
- Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.