General Manager, Aviation Lounge 1

Sodexo Live!"s Airport Lounge Segment is seeking a General Manager for our premium client, Lufthansa Lounge at Ronald Reagan International Airport in Arlington, VA. This hands-on leadership role is responsible for delivering an elevated guest experience.

As the General Manager of the Lufthansa Airlines Lounge, you will have responsibility for daily operations and service staff including food and beverage operations managers, supervisors, bartenders and appearance care (custodial staff) for this club.

About the job

Take charge of a vibrant, fast-paced environment where you'll oversee daily operations, lead service excellence, and drive team performance across multiple service areas. This role is your opportunity to build strong client partnerships, inspire your team, and make a measurable impact on guest satisfaction and financial outcomes.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager"s ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $89250 - $115500

Incentive Eligibility: Eligible to participate in Sodexo"s incentive plan and earn variable compensation in addition to base salary

What's in it for you

• Lead day-to-day operations with autonomy and support, ensuring seamless service delivery across key areas
• Build and nurture a high-performing team through hands-on leadership, coaching, and development
• Drive success by achieving operational goals and optimizing financial performance
• Collaborate closely with clients to create value-added solutions and lasting relationships
• Bring energy and innovation to everyday challenges in a dynamic, customer- focused setting
• Gain visibility and leadership growth within a company committed to your development and success

What you'll bring

• Leadership experience in food service or hospitality, with a strong track record of team development and employee engagement
• Solid financial acumen and ability to manage budgets, analyze performance, and implement cost-effective strategies
• Strong communication and relationship-building skills to effectively partner with clients, customers, and team members
• A hands-on, solution-oriented mindset with the ability to adapt and lead in a fast- paced, multi-service environment
• Passion for delivering excellent guest experiences through operational excellence, innovation, and attention to detail

Requirements

• Education Requirement: Bachelor's degree or equivalent experience Management Experience: 5 years Related Experience: 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate"s education level or years of relevant experience. Salary offers are based on a candidate"s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.