General Manager 6 - Food and Nutrition Service
Washington, DC
- The client is seeking an experienced General Manager 6 - Food and Nutrition Services to lead daily operations for our food team at MedStar Washington Hospital Center located in Washington, DC.
- MedStar Healths patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. This is a 900-bed hospital where the GM will lead the entire Food & Nutrition operations including patient meal services, retail, doctors lounge and catering.
- The client offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
What You'll Do
- Have oversight of day-to-day operations.
- Deliver high quality food service.
- Achieve company and client financial targets and goals.
- Develop and maintain client and customer relationships.
- Develop strategic plans.
- Create a positive environment.
- Ensure Sodexo Standards are met.
What You Bring
- Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role.
- A true commitment to Nursing Relationships and the Patient Experience is needed.
- Staff development, engagement, and understanding of regulatory compliance in DC a plus.
- A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
- General Manager Food & Nutrition leadership experience in a healthcare environment.
- Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
Position Summary
Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management
Minimum Qualifications & Requirements
- Minimum Education Requirement - Bachelors Degree or equivalent experience
- Minimum Management Experience 5 years
- Minimum Functional Experience 5 years
MUST HAVE:
- Bachelors Degree or equivalent experience.
- A true commitment to Nursing Relationships and the Patient Experience is needed.
- Staff development, engagement, and understanding of regulatory compliance in DC a plus.
- A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
- General Manager Food & Nutrition leadership experience in a healthcare environment.
- Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
- 5 years of management and functional experience.
Required Knowledge, Skills, and Abilities: (Companies ATS Questions):
1. Do you have a Bachelors Degree or equivalent experience.
2. Do you have A true commitment to Nursing Relationships and the Patient Experience is needed.
3. Do you have Staff development, engagement, and understanding of regulatory compliance in DC a plus.
4. A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
5. General Manager Food & Nutrition leadership experience in a healthcare environment.
6. Do you have Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
7. Do you have 5 years of management and functional experience.
8. Must be a US Citizen or Green Card holder.