General Manager(07490) - 5121 NC Hwy 42 West suite 130B

Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout . When opening, ensure the store is set up properly and ready to receive orders upon time of open .

Job Description

• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly

  
  
  
  
  

• When closing, responsible for end of the night bank deposits

  
  
  
  
  

• When closing, responsible for doing a nightly product inventory count

  
  
  
  
  

• When opening, ensure the store is set up properly and ready to receive orders upon time of open

  
  
  
  
  

• Foster and project a sense of urgency with each and every order

  
  
  
  
  

• Ensure the store is running according to Domino’s Operation Evaluation Review standards

  
  
  
  
  

• Oversee total store operations

  
  
  
  
  

• Communicate with other managers and staff regarding any aspect that impacts business operations

  
  
  
  
  

• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery

  
  
  
  
  

• Actively training the GMIT on all aspects of store operations

  
  
  
  
  

• Maintain staffing levels that mirror the needs of business at any point of the day

  
  
  
  
  

• Creating and maintaining an employee schedule based upon labor needs

  
  
  
  
  

• Collect money and signed credit card receipts from delivery drivers at the end of their shift

  
  
  
  
  

• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

  
  
  
  
  

• Ensure vehicle used for delivery pass inspection, both mechanically and visually

  
  
  
  
  

• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time

  
  
  
  
  

• Ability to read and understand P&L ledger

  
  
  
  
  

• Uphold Dominos standards of grooming, uniform, and appearance

  
  
  

• Promote pizza products, specials, and promotions

  
  
  
  
  

• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout

  
  
  
  
  

• Provide quality customer service to internal and external customers both over the phone and in person

  
  
  
  
  

• Ability to speak and write clearly and comprehension of using a computer based order entry system

  
  
  
  
  

• Contribute to and promote an atmosphere of teamwork, energy, and fun