General Labor - Draft Beer Line Technician - PHOENIX AZ

General Labor - Draft Line Technician

Position Summary

We are a leading beverage system installation and service company in the Phoenix area seeking a service-driven Draft Line Technician to support our on-premise customers. This role is responsible for draught system service, installation, maintenance, and customer support, while ensuring high-quality performance and customer satisfaction. The position may also assist with special event setup and execution.

This is a hands-on, customer-facing role ideal for individuals who enjoy working independently, solving problems, and delivering excellent service in a fast-paced environment.

Key Responsibilities

• Provide responsive, professional service to on-premise accounts and communicate effectively with customer staff
• Install, clean, maintain, and troubleshoot draught beverage systems and lines
• Diagnose and repair non-functioning or poor-pouring draught systems in compliance with state guidelines
• Complete draught line installations and routine service calls
• Maintain and manage inventory of draught knobs, service equipment, and special event materials
• Manage and maintain company vehicle, tools, and service equipment
• Track and document service activities, logs, and required reporting
• Prioritize and manage multiple service requests independently while communicating daily progress and needs to management
• Perform other duties as assigned

Minimum Qualifications

• High school diploma or equivalent
• At least 21 years of age
• Valid driver's license with a clean driving record
• Willingness to learn through provided training
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to meet deadlines
• Ability to read and interpret safety rules, operating instructions, and maintenance procedures
• Sound judgment, problem-solving, and analytical skills

Preferred Qualifications

• Mechanical and technical aptitude
• Experience in beverage system installation or service

Physical Requirements

• Frequently sit, stand, walk, bend, squat, kneel, and reach
• Regularly climb into and out of a company vehicle
• Frequently lift 45–65 lbs
• Regular use of hands and fingers to operate tools, equipment, and technology
• Close vision, color recognition, and ability to adjust focus for detailed work

Work Environment & Expectations

• Fast-paced, high-volume, and team-oriented environment
• Work involves physical, repetitive, and hands-on tasks
• Professional appearance and positive attitude required (uniform shirts provided)
• Independent work with accountability for meeting service targets
• Routine problem-solving with established processes and solutions

What We Offer

• Company vehicle (fuel and maintenance covered; must have a safe place to park at home)
• Paid time off (PTO)
• Six paid holidays annually
• Hands-on, on-the-job training with career growth opportunities
• Comprehensive benefits package

Additional Information

This job description is intended to describe the general nature and level of work performed and is not a complete list of all responsibilities. Duties may vary based on business needs.