Job Description: Desktop / IT Support focused on break-fix support for laptops and end-user environments. Key Responsibilities / Environment: Laptop break-fix and troubleshooting support.
Numbers & Facts
Location
AUSTIN, TX
Description
Job Description:
Desktop / IT Support focused on break-fix support for laptops and end-user environments.
Key Responsibilities / Environment:
Laptop break-fix and troubleshooting support
Active Directory administration/support
CMDB and Asset Management experience required
Some voice/support background preferred
Working within ServiceNow ticketing environment
Supporting Windows and Linux operating systems
Preferred:
Strong customer service and communication skills
Customer-facing support experience is critical
White glove / executive support experience preferred