GDOT IT Senior Support Specialist 3

Expedite Talent Solutions

  • Atlanta, GA
  • 30+ days ago

    Highlights

    Qualifications: "High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

    Numbers & Facts

    LocationAtlanta, GA

    Description

    JOB TITLE: [Job Title]

    JOB TYPE: [Contract / Contract-to-Hire / Direct Hire / Full-Time / Part-Time]

    LOCATION: [City, State ZIP]

    WORK ARRANGEMENT: [Remote / Hybrid / Onsite]

    CONTRACT DURATION: [Duration, if applicable]

    COMPENSATION: [Pay Rate / Salary Range, as applicable]Short Description:
    Under broad supervision, provides system and user support for 3rd party enterprise systems.

    Note: Candidates for this position must be local to the Atlanta area

    Complete Description:
    Job Summary:
    Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
    Qualifications:
    "High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

    Note: Candidates for this position must be local to the Atlanta area

    Note: This position requires one day onsite per week.

    Additional Qualifications

    Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.

    Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.

    Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.

    This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

    Technical Skills experience and knowledge which include the following:

    Java or Other programming language
    JavaScript
    Groovy Script
    XML
    SQL
    PL SQL
    Oracle databasesEQUAL EMPLOYMENT OPPORTUNITY:
    Expedite Talent Solutions, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

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