Under broad supervision, designs, codes, tests, modifies and debugs computer software.
Senior ServiceNow Developer
The ServiceNow Developer Senior will serve as a senior technical contributor responsible for the design, development, and support of enterprise ServiceNow applications and platform capabilities. This role partners closely with product owners, service managers, and other technical teams to deliver scalable, secure, and maintainable solutions aligned with institutional priorities. The position requires deep platform expertise, sound architectural judgment, and the ability to mentor other developers while ensuring adherence to platform standards, governance, and best practices.
Candidates working % remote is acceptable
Contract Duration: 3-6 months
Years of Experience
3+ years building and supporting custom applications using App Engine Studio
Preferred Education
Preferred Certifications
ServiceNow Certified Application Developer (CAD)
Preferred Skills
Advanced proficiency with GlideRecord, query optimization, and transactional logic
Solid understanding of ACL design, role hierarchy, and access evaluation order
Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
Strong documentation skills, including technical design notes and implementation guidance
App Engine & Custom Application Development: Design and build upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs.
Integration & Automation: Implement and support inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable.
Agile Delivery & Collaboration: Participate actively in sprint planning, backlog refinement, and change review processes while collaborating Mentorship & Technical Leadership: Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards.
Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments
Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
Support platform upgrades and resolve development-related issues introduced by new releases
Assist with troubleshooting production issues and implementing long-term corrective solutions
Required/Desired Skills
| Skill | Required /Desired | Amount | Candidate Experience |
| Designing and building upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs. | Required | 3 | |
| Developing role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder. | Required | 3 | |
| Implementing and supporting inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable. | Required | 3 | |
| Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health | Required | 3 | |
| Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams | Required | 3 | |
| Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. | Required | 3 | |
Questions
| No. | Question |
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | What is your candidate&# ;s email address? |
| Question5 | This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement? |
| Question6 | If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client&# ;s selection date? Do you agree to this requirement? |